IP address keeps changing

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Help...I set up a new user on a windows 2000 pro machine. Ever since, she will suddenly lose her Internet connection. When I run ipconfig it shows the address of 169.254.xxx.xxx and no subnet mask or gateway. The problem seems to be random...but keeps re-occurring.
 
This means that she is losing her network connection, as the 169.254.xxx.xxx
address is a privately-assigned address when an address cannot be obtained
through DHCP or other means. Check the reason why the connection keeps
dropping out (bad cable/NIC, bad router/switch, etc) and you'll find the
reason for the other problems.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
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Stewart said:
Help...I set up a new user on a windows 2000 pro machine. Ever since, she
Click to expand...
will suddenly lose her Internet connection. When I run ipconfig it shows the
address of 169.254.xxx.xxx and no subnet mask or gateway. The problem seems
to be random...but keeps re-occurring.
 
Help...I set up a new user on a windows 2000 pro machine. Ever
since, she will suddenly lose her Internet connection. When I run
ipconfig it shows the address of 169.254.xxx.xxx and no subnet
mask or gateway. The problem seems to be random...but keeps
re-occurring.
Click to expand...

When the connection is working, bring up a command prompt and execute
the command:
ipconfig /all
Note the time that the IP lease was obtained and the time it expires.
When about half the lease time is used up, the computer should try to
renew the lease. If it can't renew the lease by the expiration time,
it will expire and the IP address will go away. One reason the leases
don't renew is that port 67 or 68 needed to renegotiate the lease is
being blocked by a firewall.

HTH,
John
 
I would disable APIPA too. See below:

***Extracted from WinXP Help***
To disable automatic address configuration
Open Registry Editor.

In Registry Editor, navigate to the following registry
key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\Tcpip\Parameters

Create the following entry:
IPAutoconfigurationEnabled: REG_DWORD

Assign a value of 0 to disable Automatic Private IP
Addressing (APIPA) support.
Notes

To open Registry Editor, click Start, click Run, type
regedit, and then click OK.
You must be logged on as an administrator or a member of
the Administrators group in order to complete this
procedure. If your computer is connected to a network,
network policy settings may also prevent you from
completing this procedure.
If the IPAutoconfigurationEnabled entry is not present, a
default value of 1 is assumed, which indicates that APIPA
is used.


-----Original Message-----
Help...I set up a new user on a windows 2000 pro
Click to expand...
machine. Ever since, she will suddenly lose her Internet
connection. When I run ipconfig it shows the address of
169.254.xxx.xxx and no subnet mask or gateway. The
problem seems to be random...but keeps re-occurring.
 
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