Involuntary restarting

[Guest]

Hello all

I've been having major problems with my computer the last few months. Any time I attempt to play any type of game or video clip my Compaq FS740 restarts. I think I have handled all spyware and virus threats, but the problem still persists. I would appreciate any and all help I can receive.

 

[Rick \Nutcase\ Rogers]

Hi XPcustomer,

Unexpected reboots can have several sources. It could be a system error, but
it could also be overheating. Disable the autorestart setting in the Control
Panel/System/advanced tab/startup and recovery settings. If it is a system
error, the next time it happens you will get a blue screen with a cryptic
error that can be researched as to the cause. Please post back with this
error for further assistance.

If no blue screen occurs, and the system reboots anyways, then you likely
have an overheating problem. Random reboots are often a sign of
over-heating. Things you can do:

1) Open the case and make sure all fans are operating, especially the cpu
fan. While you're in there, get a can of compressed air and blow out the
dust bunnies.

2) Make sure the drive tower is well ventilated and not stuck in some
department store computer desk pc cabinet with only a little vent hole in
the back.

3) Visit a local pc shop and have them add an intake or exhaust fan. This is
not something you should do on your own unless you are familiar with the air
circulation pattern inside your machine. Adding a fan can be
counterproductive if not done correctly.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

Hello all,

I've been having major problems with my computer the last few months. Any

time I attempt to play any type of game or video clip my Compaq FS740
restarts. I think I have handled all spyware and virus threats, but the
problem still persists. I would appreciate any and all help I can receive.

 

[Guest]

Thanks for the advice, but after I disabled the autorestart option I soon found out that it was a system error. The error message is

------------------------------------------------------------------------------------------------
*** STOP: 0x0000008E (0xC0000005, 0xBF8DA2A7, 0xF09CC73C, 0x00000000

*** win32k.sys - Address BF8DA2A7 base at BF800000, Datastamp 3dbbd46

Beginning dump of physical memor
Physical memory dump complete
Contact your system administrator for further assistance
----------------------------------------------------------------------------------------------------
I have received this message three times now and once again I would appreciate any and all help I can get. Thank you


Tha

----- Rick \"Nutcase\" Rogers wrote: ----

Hi XPcustomer

Unexpected reboots can have several sources. It could be a system error, bu
it could also be overheating. Disable the autorestart setting in the Contro
Panel/System/advanced tab/startup and recovery settings. If it is a syste
error, the next time it happens you will get a blue screen with a crypti
error that can be researched as to the cause. Please post back with thi
error for further assistance

If no blue screen occurs, and the system reboots anyways, then you likel
have an overheating problem. Random reboots are often a sign o
over-heating. Things you can do

1) Open the case and make sure all fans are operating, especially the cp
fan. While you're in there, get a can of compressed air and blow out th
dust bunnies

2) Make sure the drive tower is well ventilated and not stuck in som
department store computer desk pc cabinet with only a little vent hole i
the back

3) Visit a local pc shop and have them add an intake or exhaust fan. This i
not something you should do on your own unless you are familiar with the ai
circulation pattern inside your machine. Adding a fan can b
counterproductive if not done correctly

--
Best of Luck

Rick Rogers aka "Nutcase" MS-MVP - Win9
Windows isn't rocket science! That's my other hobby
http://mvp.support.microsoft.com
Associate Expert - WinXP - Expert Zon
www.microsoft.com/windowsxp/expertzon
Win98 Help - www.rickrogers.or

Hello all

time I attempt to play any type of game or video clip my Compaq FS74
restarts. I think I have handled all spyware and virus threats, but th
problem still persists. I would appreciate any and all help I can receive

 

[Rick \Nutcase\ Rogers]

Hi,

That error is frequently caused by faulty, mismatched, or failing ram. If
you want to check the memory, there are free programs here:

http://www.simmtester.com/page/products/doc/download.asp
http://oca.microsoft.com/en/windiag.asp

But keep in kind that a thorough test can only be done with test equipment
at a computer shop. Software tests are not perfect in diagnosing these
issues. At the price of memory today, you may find that the test costs more
than a replacement stick.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

Thanks for the advice, but after I disabled the autorestart option I soon

found out that it was a system error. The error message is:

-------------------------------------------------------------------------- -----------------------
*** STOP: 0x0000008E (0xC0000005, 0xBF8DA2A7, 0xF09CC73C, 0x00000000)

*** win32k.sys - Address BF8DA2A7 base at BF800000, Datastamp 3dbbd462

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator for further assistance.
-------------------------------------------------------------------------- ---------------------------
I have received this message three times now and once again I would

appreciate any and all help I can get. Thank you.