Involuntary Reboot

  • Thread starter Thread starter David M.
  • Start date Start date
D

David M.

I have started having my computer reboot involuntarily and
usually at the worst possible time. Once it starts, it
continues about every hour for a period and then becomes
more frequent.

Norton utility finds no problem, same for Spybot and Ad-
Aware. Scandisk finds no problem.

It seems to come out of nowhere.

Any suggestions?
 
Hello David. I have been having the same "annoying"
problem since Feb. 11th. I have rebooted my system 3
times already, and it has not solved the problem! Even
tech support could not solve the problem for my computer!
It is probably a software, driver, or hardware issue that
is causing your computer to reboot. I actually have to
bring mine into the Gateway Country Store for them to
look at it and figure it out, since it seems like I have
tried just about everything! If you bought your computer
from a major corporation like Gateway or Dell and you
have limited parts and warrenty, then I would send it to
them, or even give their tech. support service a call and
see if they can help. Mine sometimes goes overnight
without rebooting, and sometimes it reboots the minute
the "Welcome" screen comes on. I think mine might be a
hardware issue (since it occurs after I install the
default device drivers from the Drivers CD, so it must be
caused by a faulty driver inside the computer). Good luck
in resolving your problem!
~Crystal~
 
Sorry if this is a dumb question, but have you guys checked to see if your RAM is OK? I have a lifesaving
boot floppy created by Microsoft that reveals any
potential fault, but I have no idea where I got it from,
so can't point you anywhere, but a quick google should
reveal all sorts of freeware that gives your RAM a
thorough bouncing around and will find unreliable bits and
inconsistencies that the cursory BIOS check misses. A
quick Google got me:

http://www.memtest86.com/

http://techrepublic.com.com/5100-6255-5034535.html

but I have no idea if they're any good or not.
 
Go to control panel---system and check your error recovery setting. If set to
reboot on error, change it so that you can investigate the error when it
occurs.
 
I now know that mine must be related to faulty RAM or a
hardware issue inside my computer. I have had all of my
hardware installed for awhile, so it very well may be that
within the previous year something has begun to fail on me
(although oddly enough in the Device Manager it says all
of my hardware is working perfectly fine). I brought my
computer to Gateway, so they should be able to find out
whether it is the RAM or if it is a hardware issue. When I
called tech support, they kept going around the fact that
it is probably a "hardware issue," but after resorting to
this link that somebody else provided to a person with the
same problem (and error after rebooting) I have been
getting, I now know that I was right in my prediction that
I had some faulty hardware installed (AGAIN) in my
computer. This will be the second piece of hardware that
will need to be installed on my system, since before my
GTW Modem malfunctioned and I had to replace that as well
about 2 months ago, and I only had the thing for not even
a year (my computer was purchased in May 2003)! I suggest
checking all of your hardware and RAM, and also, you may
want to see about getting your computers checked by a
professional so they can determine the exact device
causing the issue and get it properly replaced. I hope
this helps! Good luck to you all!
~Crystal~
-----Original Message-----
Sorry if this is a dumb question, but have you guys
checked to see if your RAM is OK? I have a lifesaving
 
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