invalid page fault in explorer.exe

  • Thread starter Thread starter sean shanahan
  • Start date Start date
S

sean shanahan

error message on screen 'this program has performed an
illegal operation and will be shut down'
the details are
'EXPLORER caused an invalid page fault in
module EXPLORER.EXE at 0167:0040dcf7.
Registers:
EAX=00000000 CS=0167 EIP=0040dcf7 EFLGS=00010246
EBX=00000000 SS=016f ESP=0093fe90 EBP=0093feb4
ECX=0093ffbc DS=016f ESI=00000000 FS=3ccf
EDX=0043003c ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 38 85 ff 7e 19 56 ff 35 70 50 41 00 ff 15 00
Stack dump:
00000000 00530478 0040dd5f 00000000 00530478 00530478
00000102 0093fec8 6680e03b 0093fef8 0040b5fc 00000344
00435f14 00435450 00000001 50003f2f'
am still able to open internet explorer, but if i
chose 'close' on the error message it closes all opened
pages and folders that are open at the time, and the
message reappears within seconds. have run upto date
antivirus software with nothing found. tried 'ctrl-alt-
del' to end the explorer program but it wont close. the
windows start button on the toolbar has also been frozen
scince about the same time is this connected???
 
Hi sean :-)
error message on screen 'this program has performed an
illegal operation and will be shut down'
the details are
'EXPLORER caused an invalid page fault in
module EXPLORER.EXE at 0167:0040dcf7.
Registers:
EAX=00000000 CS=0167 EIP=0040dcf7 EFLGS=00010246
EBX=00000000 SS=016f ESP=0093fe90 EBP=0093feb4
ECX=0093ffbc DS=016f ESI=00000000 FS=3ccf
EDX=0043003c ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 38 85 ff 7e 19 56 ff 35 70 50 41 00 ff 15 00
Stack dump:
00000000 00530478 0040dd5f 00000000 00530478 00530478
00000102 0093fec8 6680e03b 0093fef8 0040b5fc 00000344
00435f14 00435450 00000001 50003f2f'
am still able to open internet explorer, but if i
chose 'close' on the error message it closes all opened
pages and folders that are open at the time, and the
message reappears within seconds. have run upto date
antivirus software with nothing found. tried 'ctrl-alt-
del' to end the explorer program but it wont close. the
windows start button on the toolbar has also been frozen
scince about the same time is this connected???
Click to expand...

Since you do not mention necessary information such as the version of
Windows or IE you are using, I can only make a general suggestion.

It is possible you have a hijacker, malware, spyware or parasites on your
system that can cause this problem. In addition to running your updated
anti-virus program, you should do the following to be sure none of these
are present on your system. Follow all instructions carefully:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, get a copy of WINSOCKFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
AdAware SE
http://www.lavasoftusa.com/support/download/
Update immediately after installing before using

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Back
Top