Intranet Accessibility

[Matt]

I have a computer at a remote site that can not open up
our corporate intranet web site. The intranet site is
only available from inside the VPN. There is no public A
record for the site. This computer is a member of the
domain and is on the VPN. I can ping the intranet web
site by name and IP address, but I can not connect to it
through internet explorer. When I try to connect throught
internet explorer it brings up a search page like it can
not find the name. The search page is an AT&T search
page. I think this is because the user installed AT&T
dial-up software on the computer. I think this software
might have done something to the computer that is
affecting the intranet site access. Normally search pages
come up when a computer can not find the name of the web
site in DNS, so I think for some reason it is looking to a
public DNS server instead of our local dns server, but the
confusing part is that I can ping the site by name. I
just can't open the page in Internet Explorer.

Any ideas?

Is there something in the registry I should look at?

 

[Guest]

this sounds like a share permission prob, dbl chk this persons file permissions to the page, site, file ,etc. other than that the only thing i can think of is dns, you say you can ping, by ip i assume, what about by name? if you can ping by one and not the other that it is dns, you may need to set up a pointer to that system / ip address