intractable spyware/fraudware problem

  • Thread starter Thread starter tim
  • Start date Start date
T

tim

A computer in my office has been heavily infested with
scumware due to naive users
indiscriminate surfing and I have been working to remove
it for several weeks
with both Spybot SD and Adaware6 and AdawareSE. I have
noticed that
windowsupdate repeatedly prompts for update #817787
having to do with a
security issue in Windows Media Player. I have allowed
this update at least
10 times since August 13, 2004.
I am beginning to believe that possibly some sleazeware
has figured out how
to spoof the Windowsupdate autoupdate utility. I know
that this is
absolutely impossible, but I cannot help wondering why
this particular update
keeps coming back. I have independently downloaded it
through internet
explorer as well as clicked on the icon in the tray.
Any help you can offerwill be most appreciated.
Sincerely,
 
tim said:
A computer in my office has been heavily infested with
scumware due to naive users
indiscriminate surfing and I have been working to remove
it for several weeks
with both Spybot SD and Adaware6 and AdawareSE.
Click to expand...

You probably don't want to hear this but I think you should back
up, wipe out and reinstall preferably from a CD with SP2
slipstreamed into it. No matter how hard you try you will never
thoroughly clean the machine if it has been heavily infested.

I have a computer impaired relative whose machine I am in the
middle of reinstalling tonight due to the same problems. It's
only taken me about an hour and a half so far. When he brought
it up the start menu wouldn't even open it was that bad.
 
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