InternetExplorer closing down in Herald Sun website only!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Its just closing every time i try to click on a link on the herald sun
website to read an article. The browser closes or is 'not responding'

Dosent happen in any other site, I have all the updates & antivirus scans
are not finding anything on the computer.

Can anyone help me please?
 
Hi,
Knowing the versions of Windows and Internet Explorer would be helpful ;-)

Some steps to try:

* First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
* Try placing the site in Trusted Sites (Internet Options> Security.)
Uncheck "Require server verification" and enter the site as *.news.com
* Internet Options> Advanced> (click on) Restore Defaults

If those steps don't fix this, reply back to this thread (topic.) There are
other possibilities.

Hope this helps,
Don
[MS MVP- IE]
 
Haha sorry! IE version 6.0.2900.2180.xpsp; Windows XP Professional. Thankyou
for replying...I tried the steps you suggested but it is still happening. The
error message is:

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00010a77

Does that help at all? Thanks again

-- Nicole

Don Varnau said:
Hi,
Knowing the versions of Windows and Internet Explorer would be helpful ;-)

Some steps to try:

* First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
* Try placing the site in Trusted Sites (Internet Options> Security.)
Uncheck "Require server verification" and enter the site as *.news.com
* Internet Options> Advanced> (click on) Restore Defaults

If those steps don't fix this, reply back to this thread (topic.) There are
other possibilities.

Hope this helps,
Don
[MS MVP- IE]

nicole000 said:
Its just closing every time i try to click on a link on the herald sun
website to read an article. The browser closes or is 'not responding'

Dosent happen in any other site, I have all the updates & antivirus scans
are not finding anything on the computer.

Can anyone help me please?
Click to expand...
Click to expand...
 
Hi,
Other things to try:
Open a cmd window (Start> Run> cmd) enter (type in or copy/paste)
ipconfig /flushdns
[Enter] or [OK]
Restart

From IE> Tools> Manage add-ons. Disable add-ons to see if one of them is the
culprit.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be blocking these pages. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

If running a cable modem, dsl modem or router, have you, at some point, shut
everything down for a few minutes? This sometimes helps.

Don
[MS MVP- IE]
 
Hi Don,

Thanks so much for your help! You have fixed my problem :) So nice of you to
take the time to help me out!

-- Nicole

Don Varnau said:
Hi,
Other things to try:
Open a cmd window (Start> Run> cmd) enter (type in or copy/paste)
ipconfig /flushdns
[Enter] or [OK]
Restart

From IE> Tools> Manage add-ons. Disable add-ons to see if one of them is the
culprit.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be blocking these pages. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

If running a cable modem, dsl modem or router, have you, at some point, shut
everything down for a few minutes? This sometimes helps.

Don
[MS MVP- IE]

nicole000 said:
Haha sorry! IE version 6.0.2900.2180.xpsp; Windows XP Professional. Thankyou
for replying...I tried the steps you suggested but it is still happening. The
error message is:

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00010a77

Does that help at all? Thanks again
Click to expand...
Don Varnau said:
Hi,
Knowing the versions of Windows and Internet Explorer would be helpful ;-)

Some steps to try:

* First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
* Try placing the site in Trusted Sites (Internet Options> Security.)
Uncheck "Require server verification" and enter the site as *.news.com
* Internet Options> Advanced> (click on) Restore Defaults

If those steps don't fix this, reply back to this thread (topic.) There are
other possibilities.
"nicole000" <nicole000[at]discussions.microsof.com> wrote in message
Its just closing every time i try to click on a link on the herald sun
website to read an article. The browser closes or is 'not responding'

Dosent happen in any other site, I have all the updates & antivirus scans
are not finding anything on the computer.

Can anyone help me please?
Click to expand...
Click to expand...
Click to expand...
 
You're welcome. Thanks for reporting back.

Don

nicole000 said:
Hi Don,

Thanks so much for your help! You have fixed my problem :) So nice of you to
take the time to help me out!

Nicole
Click to expand...
Don Varnau said:
Hi,
Other things to try:
Open a cmd window (Start> Run> cmd) enter (type in or copy/paste)
ipconfig /flushdns
[Enter] or [OK]
Restart

From IE> Tools> Manage add-ons. Disable add-ons to see if one of them is the
culprit.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be blocking these pages. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

If running a cable modem, dsl modem or router, have you, at some point, shut
everything down for a few minutes? This sometimes helps.
nicole000 said:
Haha sorry! IE version 6.0.2900.2180.xpsp; Windows XP Professional. Thankyou
for replying...I tried the steps you suggested but it is still
Click to expand...
happening.
The
error message is:

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00010a77

Does that help at all? Thanks again
:
Hi,
Knowing the versions of Windows and Internet Explorer would be
Click to expand...
helpful
;-)
Some steps to try:

* First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
* Try placing the site in Trusted Sites (Internet Options> Security.)
Uncheck "Require server verification" and enter the site as *.news.com
* Internet Options> Advanced> (click on) Restore Defaults

If those steps don't fix this, reply back to this thread (topic.) There
are other possibilities.
"nicole000" <nicole000[at]discussions.microsof.com> wrote in message
Its just closing every time i try to click on a link on the herald sun
website to read an article. The browser closes or is 'not responding'

Dosent happen in any other site, I have all the updates &
Click to expand...
antivirus
scans
are not finding anything on the computer.

Can anyone help me please?
Click to expand...
Click to expand...
Click to expand...
 
Back
Top