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- Oct 19, 2005
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Hi my name is Robert
I do after hours support work for clients here in South Africa. Recently my one client wanted to buy a new ADSL router, cause their current one wants to be restarted like at least once a day. So i bought them a Dlink DSL 504T.
Here is the setup they have. Currently they have their old Netgear router, which is functions as there DHCP server. This router has two desktop PC connect to it directly using normal ethernet. It also has a Gigabyte wireless access point connected to it. The Access point provides the connection for their 3 laptops. Everything works fine with this setup, except for the fact that they have to restart the router once a day, cause some how it loses the internet connection.
So i bought the Dlink DSL 504T, put in all their ADSL setting, changed the IP and DHCP setting on it, so that every thing is exactly the same as it was on the old Netgear. Everything works 100% everyone can connect except the one laptop it is a Gigabyte N501, stop the internet from working, the network is still working fine, and accourding to the router the inter in still connected, but it just stops the internet on every computer, everyone get a page cannot be displayed message. When that laptop is in range or switched on the internet dies. If I switch it (the laptop) off, and just restart the router everything is fine.
What could possibly be the reason, as the laptop works fine with their old router and I have tested the laptop at another site where it also works fine. The laptop has Norton Internet security on it, and I thought that in some way that cause the problem, so I unistalled it, but still no change. I have switched windows firewall off aswell, but no change.
I am all out of ideas, what could be the problem, like I said, it works fine when I have their old Netgear router pluged it, but as soon as I plug the Dlink in and switch that laptop on, the internet stops.
I need help Dessprately.
Thanks in advance
Robert
I do after hours support work for clients here in South Africa. Recently my one client wanted to buy a new ADSL router, cause their current one wants to be restarted like at least once a day. So i bought them a Dlink DSL 504T.
Here is the setup they have. Currently they have their old Netgear router, which is functions as there DHCP server. This router has two desktop PC connect to it directly using normal ethernet. It also has a Gigabyte wireless access point connected to it. The Access point provides the connection for their 3 laptops. Everything works fine with this setup, except for the fact that they have to restart the router once a day, cause some how it loses the internet connection.
So i bought the Dlink DSL 504T, put in all their ADSL setting, changed the IP and DHCP setting on it, so that every thing is exactly the same as it was on the old Netgear. Everything works 100% everyone can connect except the one laptop it is a Gigabyte N501, stop the internet from working, the network is still working fine, and accourding to the router the inter in still connected, but it just stops the internet on every computer, everyone get a page cannot be displayed message. When that laptop is in range or switched on the internet dies. If I switch it (the laptop) off, and just restart the router everything is fine.
What could possibly be the reason, as the laptop works fine with their old router and I have tested the laptop at another site where it also works fine. The laptop has Norton Internet security on it, and I thought that in some way that cause the problem, so I unistalled it, but still no change. I have switched windows firewall off aswell, but no change.
I am all out of ideas, what could be the problem, like I said, it works fine when I have their old Netgear router pluged it, but as soon as I plug the Dlink in and switch that laptop on, the internet stops.
I need help Dessprately.
Thanks in advance
Robert