internet package loss

  • Thread starter Thread starter OnlyMe
  • Start date Start date
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OnlyMe

I have had this problem for a while now and cannot resolve it by myself.
am using XP with sp3, and during an Internet session the service becomes
unavailable, I am still connected but cannot send or receive packages, all I
can do
is reconnect, I use dialup only
thank you
With kind regards From WillofAustralia
 
OnlyMe said:
I have had this problem for a while now and cannot resolve it by myself.
am using XP with sp3, and during an Internet session the service becomes
unavailable, I am still connected but cannot send or receive packages, all
I can do
is reconnect, I use dialup only
thank you
With kind regards From WillofAustralia
Click to expand...

Hi, WillofAustralia - This isn't enough information to get help. It could be
a faulty phone line, failing modem, problems at the ISP, malware, etc. etc.

Take a look at these links to see what details to include in your next post
so we can narrow down the troubleshooting for you.

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

Also:

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 
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