Internet Exporer -- OnSiteMSI error? Please help

  • Thread starter Thread starter who me
  • Start date Start date
W

who me

hey all

my company has set up a secured website for employees to access from the
internet. but when i try to sign in, i get the following message:
File Outdated
We have detected an outdated file on your system that is needed for you to proceed.

The easiest way to update this file is to download the most current version of Microsoft's Internet Explorer. If you do not wish to do this, contact your administrator.

Another reason you may have received this error is if you have an international version of the browser with weak cryptographic functionality and your administrator specified strong key settings. Contact your administrator if this is the case.


If you are running Windows 2000 or Windows XP, please ask your administrator to install OnSiteMSI for you.
Click to expand...


I regularly update my system. So there are no pending updates I need to
install. Yet I continue to get this error.


As of now, I have:

Windows XP v5.1 build 2600.xpsp_sp2_rtm.040803-2158 : Service Pack 2
Internet Explorer version:6.0.2900.2180.xpsp_sp2_rtm.040803-2158

Any thoughts on how to correct the problem?

Thanks
 
this explains the problem and solution

Enabling End-User Machines with Windows 2000 and XP
Managed PKI uses ActiveX controls to streamline and automate functions in
the certificate lifecycle. The Windows 2000 and XP operating systems may
prevent Managed PKI end users from installing ActiveX, thereby preventing
them from enrolling for certificates or viewing other Web pages. When an
end user users Microsoft Internet Explorer to view a Web site that contains
an ActiveX control in Windows 2000 and XP, Internet Explorer determines
whether the end user has the appropriate permission to install and run the
control before downloading it. Internet Explorer does this by attempting to
write to the HKEY_LOCAL_MACHINE registry hive. If the attempt to write to
the registry is unsuccessful, Internet Explorer does not download the
control.

Members of the Users default group who have had a clean installation of
Windows 2000 or XP (not an upgrade over Microsoft Windows NT 4.0 or
Microsoft Windows 98) may not be able to download ActiveX controls and may
experience errors with Managed PKI and Go Secure! for the Web Applications.
For example, these end users when attempting to renew their Managed PKI
certificates might receive the following error message:


Either your system administrator needs to install the OnSiteMSI script
on your machine or the followinf fields on the previous page are not filled
correctly. Please correct the errors and resubmit.


To aviod ActivceX problems for users on Windows 2000 and XP platforms,
VeriSign provides an MSI package that delivers all required ActiveX controls
for Managed PKI and can ve installed in the end users' machines. The MSI
package is called OnSiteMSI, and it is available in the ../sitekit/engine/
directory of the Managed PKI CD, or as a download from the Managed PKI
Control Center's Download page.

Wayne
 
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