internet explorer

  • Thread starter Thread starter sherri
  • Start date Start date
S

sherri

my dads computer suddenly won't launch internet explorer.
He is however able to send/receive email and my brothers
aol for broadband still works. I tried to download the 6.1
upgrade and I get a message back that a higher version is
already on his computer (?). I have tried to delete all
explorer files and start over, and some of them come back
that they are being used, and the program using it needs
to be shut down first. I can't seem to find anything
anywhere. Any advice?
 
Hi,

To update Internet explorer in windows xp you will have to do the following.

insert the windows xp cd in the cd rom drive and close the window that appears when the cd is inserted.

click on start | Run and type cmd and this will open the command dos prompt in a new window.

at the dos prompt type the following sfc /scannow.

this will restore all the system files that are corrupt or missing or altered from the cd and your system will be back to normal as before.
 
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