internet explorer won't work after windows update

  • Thread starter Thread starter William Lynch
  • Start date Start date
W

William Lynch

This morning, my internet explorer session was directed to
windows update. I selected the recommended updates and
downloaded them the standard way. After rebooting, internet
explorer did not work properly. I could open the
www.google.com web page, but I could not go to any other
page, such as support.microsoft.com. When try to open that
page, I get an error message: "Microsoft Internet Explorer
has encountered a problem and needs to close. We are sorry
for the inconvenience." I have visual c, so I can debug.
When I do so, I get the error message " unhandled exception
in iexplorer.exe (urlmon.dll) 0xc0000005 access
violation:". The
pointer in the debugger is pointed to the line:

1A407BFA push dword ptr [ecx+1Ch]

I downloaded and installed netscape then then tried to
reinstall internet explorer. My first try did not fix the
problem. I wonder whether there is a buggy installation
file on the microsoft web site. Can someone check this?
Bill LYnch
 
There is definitely a problem with then latest windows updates. I had the
identical problem. Not just Google. Many URLs could not be resolved. I
have uptodate virus and firewall controls. Windows restore did not resolve
the problem. But when I restored the C partition from backups (using
Acronis Image 7 to its pre-update state, everything returned to normal.

I've been scared to install any of the Windows critical updates since.

--

Jeff McPherson
Email address deliberately false to avoid spam
(e-mail address removed)
Outgoing mail is certified Virus Free by AVG
 
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