internet explorer won't start

  • Thread starter Thread starter kris
  • Start date Start date
K

kris

when I click on the icon, Internet Explorer won't start
and the error message comes up that it has to close.
Please help!
 
When you click the Internet Explorer icon, window may flash a second and quits. Or, it may show an Error-Reporting dialog. This may be due to a malware Browser Helper Object which causes Internet Explorer process to terminate. If you see the Error-Reporting dialog, click "to see what data this report contains" and identify the Module Name causing this error. In most cases, it may be the spyware DLL. Therefore, reinstalling Internet Explorer [in case of a spyware DLL] may not help.

To test with: Disable third-party browser extensions in Internet Explorer:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Internet Options.
3. Click the Advanced tab.
4. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
5. Restart Internet Explorer.

If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm

Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines:
http://mvps.org/winhelp2002/unwanted.htm


--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------------
Prevent Spyware from being installed:
http://www.mvps.org/sramesh2k/Malware_Defence.htm
-------------------------------------------------


when I click on the icon, Internet Explorer won't start
and the error message comes up that it has to close.
Please help!
 
Thank you very,very,much it worked and now I understand
alot more of what's going on with this computer.
kris
-----Original Message-----
When you click the Internet Explorer icon, window may
flash a second and quits. Or, it may show an Error-
Reporting dialog. This may be due to a malware Browser
Helper Object which causes Internet Explorer process to
terminate. If you see the Error-Reporting dialog,
click "to see what data this report contains" and
identify the Module Name causing this error. In most
cases, it may be the spyware DLL. Therefore, reinstalling
Internet Explorer [in case of a spyware DLL] may not
help.
 
You're welcome.

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------------
Prevent Spyware from being installed:
http://www.mvps.org/sramesh2k/Malware_Defence.htm
-------------------------------------------------


Thank you very,very,much it worked and now I understand
alot more of what's going on with this computer.
kris
-----Original Message-----
When you click the Internet Explorer icon, window may
flash a second and quits. Or, it may show an Error-
Reporting dialog. This may be due to a malware Browser
Helper Object which causes Internet Explorer process to
terminate. If you see the Error-Reporting dialog,
click "to see what data this report contains" and
identify the Module Name causing this error. In most
cases, it may be the spyware DLL. Therefore, reinstalling
Internet Explorer [in case of a spyware DLL] may not
help.
 
-----Original Message-----
when I click on the icon, Internet Explorer won't start
and the error message comes up that it has to close.
Please help!
.
Did you reboot the system?
 
Back
Top