Hi,
This is usually caused by another program- often malware. Download and run
CWShredder, Ad-aware, Spybot.
See:
http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.
Additional information at:
The Parasite Fight
http://www.aumha.org/a/quickfix.htm
More security tips at
http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups:
http://www.mvps.org/inetexplorer/Darnit.htm
If unsuccessful with those programs, start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm work through the preliminary cleaning
steps and post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30
Or...
A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, security,
anti-virus, etc- any program that might be interfering with IE. You may have
to reinstall, or not reinstall, a program.
This (lengthy) troubleshooting process may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer:
http://support.microsoft.com/?kbid=276393
A repair/reinstall of IE may help.
http://windowsxp.mvps.org/IEFAQ.htm >>>
tip #12
Hope this helps,
Don
[MS MVP- IE/OE]