Internet Explorer will not load any page

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Guest

Hi,
Friends machine (XP) will not load any pages. The IE program opens OK,
removed all spyware (Ad-Aware) and no improvement. Seemed to occur after the
SP2 install. ADSL broadband connection is fine. Anti-virus software states
'no connection' when attempting to download updates. Typing a URL into IE
gives a 'page could not be found' error and sometimes the after typing in the
URL and pressing return, the URL is somehow expanded behind a search URL (if
you know what I mean). Any help would be appreciated. Is it that they
installed SP2 without following the proper protocol?

Cheers,

A.
 
Hi Andy :-)

Try the following and see if it helps:

Download, install and run LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, download, install and run WinsockFix Utility
http://www.dfwonline.net/files/WinsockFix.zip
or
WinsockXPFix available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
also ....
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)

also......

Adding HTTP:// to web addresses

You can check these keys and edit them, if necessary, as follows:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\
DefaultPrefix default="http://"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\
Prefixes
"ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://"

or.............

Repairs the corrupted or altered (spyware) HTTP prefixes
http://mvps.org/winhelp2002/RepairDefaultPrefix.reg

or........

IE will not connect to a web page without manually typing http://
http://inetexplorer.mvps.org/answers_8.htm

also.....

Unable to search from IE6 Address Bar

Check the Registry to see if this file is there. Sometime during removal of
hijackers or spyware files in the Registry can get corrupted or removed as
well. If not, try adding this line to this part of the registry.

(watch for the wrap, it should be all on one line)
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"=""

or.......

A Single Letter May Be Displayed in the Title Bar
When you run Windows Explorer or start Internet Explorer, the text in the
title bar may be displayed as a single letter (for example, an "M" or an
"E").
http://support.microsoft.com/?kbid=225123
or
http://www.free-web-browsers.com/support/remove-mysearch.shtml

and........

To Restore Address Search Functions

Restore default Search functions:

In order to restore you default Search functions, download and run the
program below. You will have to redo any customized features you may have
added afterward.
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG

or....................

Courtesy of Tony Klein, MS MVP:

This will restore the Windows defaults for a whole lot of Search related
registry entries.

CAUTION: BACKUP YOUR REGISTRY FIRST!

Close IE, copy the bold to Notepad, save as Search.reg (save as 'all files',
and doubleclick. Answer 'yes' when prompted to add the contents of
Search.reg to the Registry:

REGEDIT4 (Watch for the line wrap. Each one should be all on on line.)

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.
htm"
"CustomizeSearch"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.
htm"
"Default_Search_URL"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=ies
earch"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
""="http://home.microsoft.com/access/autosearch.asp?p=%s"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\main]
"Search Page"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
"Search Bar"="http://search.msn.com/spbasic.htm"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"=""

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\DefaultPre
fix] @="http://"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\Prefixes]"
ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://

or..............

Resets all the IE functions - for windows, hangups,

Start> Run> Paste this
regsvr32 Shdocvw.dll

and then do the same with each one of the following..

regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

You should see a message after each entry to let you know the file has been
registered.

NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them.


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
I suspect that you've allowed AdAware to remove spyware such as "WebHancer"
which is designed to leave you with a broken "Winsock daisy chain" should
you remove it - WebHancer. ....as you have ! ....in other words your
web-browser is not working because you did not trundle along to the
WebHancer web-site and download and use their downloadable "uninstall"
utility. ...which I personally wouldn't touch with a barge-pole because
that's probably also ridded with spyware.

If there is no irreplaceable data on your friends machine, WIPE the thing
and install from scratch.

regards, Richard


sp
 
Hi Jan,

I've downloaded the Spychecker XP fix and the HTTP prefix fixer and will try
them in that order. Ad-Aware did remove (only quarentine) some HKEY entries
which I've never seen on my machine (although I run my Ad-Aware every few
days to remove about 10 items..they took off ~700 before I arrived yesterday!

I'll let you know of any developments,
Cheers

A.

Jan Il said:
Hi Andy :-)

Try the following and see if it helps:

Download, install and run LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, download, install and run WinsockFix Utility
http://www.dfwonline.net/files/WinsockFix.zip
or
WinsockXPFix available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
also ....
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)

also......

Adding HTTP:// to web addresses

You can check these keys and edit them, if necessary, as follows:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\
DefaultPrefix default="http://"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\
Prefixes
"ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://"

or.............

Repairs the corrupted or altered (spyware) HTTP prefixes
http://mvps.org/winhelp2002/RepairDefaultPrefix.reg

or........

IE will not connect to a web page without manually typing http://
http://inetexplorer.mvps.org/answers_8.htm

also.....

Unable to search from IE6 Address Bar

Check the Registry to see if this file is there. Sometime during removal of
hijackers or spyware files in the Registry can get corrupted or removed as
well. If not, try adding this line to this part of the registry.

(watch for the wrap, it should be all on one line)
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"=""

or.......

A Single Letter May Be Displayed in the Title Bar
When you run Windows Explorer or start Internet Explorer, the text in the
title bar may be displayed as a single letter (for example, an "M" or an
"E").
http://support.microsoft.com/?kbid=225123
or
http://www.free-web-browsers.com/support/remove-mysearch.shtml

and........

To Restore Address Search Functions

Restore default Search functions:

In order to restore you default Search functions, download and run the
program below. You will have to redo any customized features you may have
added afterward.
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG

or....................

Courtesy of Tony Klein, MS MVP:

This will restore the Windows defaults for a whole lot of Search related
registry entries.

CAUTION: BACKUP YOUR REGISTRY FIRST!

Close IE, copy the bold to Notepad, save as Search.reg (save as 'all files',
and doubleclick. Answer 'yes' when prompted to add the contents of
Search.reg to the Registry:

REGEDIT4 (Watch for the line wrap. Each one should be all on on line.)

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.
htm"
"CustomizeSearch"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.
htm"
"Default_Search_URL"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=ies
earch"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
""="http://home.microsoft.com/access/autosearch.asp?p=%s"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\main]
"Search Page"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
"Search Bar"="http://search.msn.com/spbasic.htm"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"=""

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\DefaultPre
fix] @="http://"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\Prefixes]"
ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://

or..............

Resets all the IE functions - for windows, hangups,

Start> Run> Paste this
regsvr32 Shdocvw.dll

and then do the same with each one of the following..

regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

You should see a message after each entry to let you know the file has been
registered.

NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them.


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




Hi,
Friends machine (XP) will not load any pages. The IE program opens OK,
removed all spyware (Ad-Aware) and no improvement. Seemed to occur
after the SP2 install. ADSL broadband connection is fine. Anti-virus
software states 'no connection' when attempting to download updates.
Typing a URL into IE gives a 'page could not be found' error and
sometimes the after typing in the URL and pressing return, the URL is
somehow expanded behind a search URL (if you know what I mean). Any
help would be appreciated. Is it that they installed SP2 without
following the proper protocol?

Cheers,

A.
 
Hi Jan,

Ran the Winsockxpfix, it kept stating 'error saving file' when copying the
registry...but it worked. All fine now, many thanks. 3 problems over the past
year and 3 times you guys have sorted it out.

Cheers

Andy W

Jan Il said:
Hi Andy :-)

Try the following and see if it helps:

Download, install and run LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, download, install and run WinsockFix Utility
http://www.dfwonline.net/files/WinsockFix.zip
or
WinsockXPFix available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
also ....
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)

also......

Adding HTTP:// to web addresses

You can check these keys and edit them, if necessary, as follows:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\
DefaultPrefix default="http://"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\
Prefixes
"ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://"

or.............

Repairs the corrupted or altered (spyware) HTTP prefixes
http://mvps.org/winhelp2002/RepairDefaultPrefix.reg

or........

IE will not connect to a web page without manually typing http://
http://inetexplorer.mvps.org/answers_8.htm

also.....

Unable to search from IE6 Address Bar

Check the Registry to see if this file is there. Sometime during removal of
hijackers or spyware files in the Registry can get corrupted or removed as
well. If not, try adding this line to this part of the registry.

(watch for the wrap, it should be all on one line)
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"=""

or.......

A Single Letter May Be Displayed in the Title Bar
When you run Windows Explorer or start Internet Explorer, the text in the
title bar may be displayed as a single letter (for example, an "M" or an
"E").
http://support.microsoft.com/?kbid=225123
or
http://www.free-web-browsers.com/support/remove-mysearch.shtml

and........

To Restore Address Search Functions

Restore default Search functions:

In order to restore you default Search functions, download and run the
program below. You will have to redo any customized features you may have
added afterward.
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG

or....................

Courtesy of Tony Klein, MS MVP:

This will restore the Windows defaults for a whole lot of Search related
registry entries.

CAUTION: BACKUP YOUR REGISTRY FIRST!

Close IE, copy the bold to Notepad, save as Search.reg (save as 'all files',
and doubleclick. Answer 'yes' when prompted to add the contents of
Search.reg to the Registry:

REGEDIT4 (Watch for the line wrap. Each one should be all on on line.)

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.
htm"
"CustomizeSearch"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.
htm"
"Default_Search_URL"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=ies
earch"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
""="http://home.microsoft.com/access/autosearch.asp?p=%s"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\main]
"Search Page"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
"Search Bar"="http://search.msn.com/spbasic.htm"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"=""

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\DefaultPre
fix] @="http://"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\Prefixes]"
ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://

or..............

Resets all the IE functions - for windows, hangups,

Start> Run> Paste this
regsvr32 Shdocvw.dll

and then do the same with each one of the following..

regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

You should see a message after each entry to let you know the file has been
registered.

NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them.


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




Hi,
Friends machine (XP) will not load any pages. The IE program opens OK,
removed all spyware (Ad-Aware) and no improvement. Seemed to occur
after the SP2 install. ADSL broadband connection is fine. Anti-virus
software states 'no connection' when attempting to download updates.
Typing a URL into IE gives a 'page could not be found' error and
sometimes the after typing in the URL and pressing return, the URL is
somehow expanded behind a search URL (if you know what I mean). Any
help would be appreciated. Is it that they installed SP2 without
following the proper protocol?

Cheers,

A.
 
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