internet Explorer will not launch getting error message

  • Thread starter Thread starter stamserv
  • Start date Start date
S

stamserv

I have a lpatop running XP SP2 with IE6 when I try to launch IE I get the
message Internet Explorer encountered a porblem and needs to close.
when you check the reson it gives me this
AppName: iexplore.exe AppVer: 6.0.2900.2180
ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 000111de
 
Why hasn't WinXP SP3 been installed by now?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
 
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