internet explorer virus "help please"

  • Thread starter Thread starter rowan flindal
  • Start date Start date
R

rowan flindal

Hi
I seem to have a virus that prevents me from opening internet explorer ,
that is , I can click on it and it opens in my taskbar but I cannot get it
on the screen full page, or any page for that matter, have run spybot ,
Norton , cc, cleaner , no luck .any help much appreciated .
thank you in advance
Bryan
 
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rowan said:
Hi
I seem to have a virus that prevents me from opening internet explorer ,
that is , I can click on it and it opens in my taskbar but I cannot get it
on the screen full page, or any page for that matter, have run spybot ,
Norton , cc, cleaner , no luck .any help much appreciated .
thank you in advance
Bryan
Click to expand...

Have you tried Ad-Aware? Did you make sure any scanning you've done was
with the most up-to-date definition files for each program? Also you could
try Ad-Aware/Spybot in Safe Mode.

Once you can see IE's entry in the taskbar, have you tried right-clicking
it and selecting "Maximize"? It could be that it was last closed
off-screen. As IE remembers where it was last closed and re-opens to it,
that could be the problem.

HTH,


Adam Piggott,
Proprietor,
Proactive Services (Computing).

- --
Please replace dot invalid with dot uk to email me.
Apply personally for PGP public key.
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From: "rowan flindal" <[email protected]>

| Hi
| I seem to have a virus that prevents me from opening internet explorer ,
| that is , I can click on it and it opens in my taskbar but I cannot get it
| on the screen full page, or any page for that matter, have run spybot ,
| Norton , cc, cleaner , no luck .any help much appreciated .
| thank you in advance
| Bryan
|

Dump the contents of the IE Temporary Internet Folder cache (TIF)
Start --> Settings --> Control Panel --> Internet Options --> Delete Files

Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
Tools --> Options --> Privacy --> Cache --> Clear

1) Download the TrendMicro Sysclean Front End

Download the utility SYSCLEAN_FE at the following URL --
http://www.ik-cs.com/got-a-virus.htm
SYSCLEAN_FE automates the download and execution process of the Trend Sysclean Package.
Direct URL --
http://www.ik-cs.com/programs/virtools/Sysclean_FE.exe


2) Download and install Ad-aware SE
(free personal version v1.05)
http://www.lavasoftusa.com/
Update Ad-aware with the latest definitions and then exit the software.

3) Execute; SYSCLEAN_FE.EXE
Choose; Unzip
Choose; Close


Execute; c:\sysclean\SYSCLEAN_FE.BAT
{ or Double-click on 'SYSCLEAN_FE Link' in c:\sysclean }
when you get to the menu exit the utility so you can boot into Safe Mode.

4) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm

5) Reboot your PC into Safe Mode and shutdown as many applications as possible.

6) Execute; c:\sysclean\sysclean.com
Let SYCLEAN.COM scan your computer.
when done, execute Ad-aware SE and perform a full scan of your PC and delete
all objects found.

7) Restart your PC and perform a "final" Full Scan of your platform
Execute; c:\sysclean\SYSCLEAN_FE.BAT
{ or Double-click on 'SYSCLEAN_FE Link' in c:\sysclean }
This time, choose to execute SYSCLEAN.COM from the menu.
when done, execute Ad-aware SE and perform a final scan of your PC and delete
all objects found.


8) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),

9) Reboot your PC.

10) If you are using WinME or WinXP, create a new Restore point


* * * Please report back your results * * *
 
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