Hi Norm
The problem is probably due to some kind of scumware on your system. Try the
following and see if it helps. Even if you have already run some programs,
run them again according to the instructions in the information below to
thoroughly clean you system. Some variants of malware can replicate itself
and return repeatedly if not cleaned properly. It is best to read through
all the information before you start to know before hand what you need to do
and how. Follow all instructions to letter as much as possible.
WARNING>>>> Backup all documents and files before removing any spyware!!
First., download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.
If this does not resolve the problem, the do the following:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again in Safe Mode to be
sure there are no lingering items on the system.
Hope this helps
Jan
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