internet explorer stoped working

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

hello,
a few days ago my IE stopped working. i am running xp sp2. i can ping out
to yahoo and cnet. i cannot hit my router site with ie. i installed firefox
and it works fine.
i tried to install ie again. and i just get the message that i have a newer
version installed. can anyone help?
 
let me add....
i ran MS spyware and nothing.
i disabled MS spyware, Black ICE (which i am running) and the MS firewall.
so i know they are not causing this.
can anyone help?
 
Hi,
First, turn the Windows Firewall back on. It only blocks incoming traffic.
You don't want to have XP on the internet without a firewall.

Try:
A complete shutdown for about 5 minutes- computer(s), modem, router-
everything.

Log on as an administrator.
From Start> Run, type cmd, and then click OK.
At the command prompt, type the following, and then press ENTER:
netsh Winsock reset

Open a Cmd window (or from Start> Run) enter
ipconfig /flushdns
Then restart.

Delete the Temporary Internet Files *folder* and the History *folder*. See:
http://mvps.org/winhelp2002/delcache.htm

You may have to do a more thorough search for malware. Try CWShredder,
Ad-aware, Spybot and the other programs listed and explained at
http://mvps.org/winhelp2002/unwanted.htm Also note the security tips on that
page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

Can't display- DNS: http://inetexplorer.mvps.org/answers/16.html
Problems accessing secure web sites:
http://inetexplorer.mvps.org/answers/17.html

Hope this helps,
Don
[MS MVP- IE]
 
Don,
thanks for your help. when i get home tonight i will give it a try.
is there a way to re-install IE?

Don Varnau said:
Hi,
First, turn the Windows Firewall back on. It only blocks incoming traffic.
You don't want to have XP on the internet without a firewall.

Try:
A complete shutdown for about 5 minutes- computer(s), modem, router-
everything.

Log on as an administrator.
From Start> Run, type cmd, and then click OK.
At the command prompt, type the following, and then press ENTER:
netsh Winsock reset

Open a Cmd window (or from Start> Run) enter
ipconfig /flushdns
Then restart.

Delete the Temporary Internet Files *folder* and the History *folder*. See:
http://mvps.org/winhelp2002/delcache.htm

You may have to do a more thorough search for malware. Try CWShredder,
Ad-aware, Spybot and the other programs listed and explained at
http://mvps.org/winhelp2002/unwanted.htm Also note the security tips on that
page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

Can't display- DNS: http://inetexplorer.mvps.org/answers/16.html
Problems accessing secure web sites:
http://inetexplorer.mvps.org/answers/17.html

Hope this helps,
Don
[MS MVP- IE]


gd said:
let me add....
i ran MS spyware and nothing.
i disabled MS spyware, Black ICE (which i am running) and the MS firewall.
so i know they are not causing this.
can anyone help?
 
gd said:
Don,
thanks for your help. when i get home tonight i will give it a try.
is there a way to re-install IE?

Yes, but there is very little chance it will fix your problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Make sure your anti-virus is turned off.
The section
Windows XP and Windows XP SP1: Edit the registry and install Internet
Explorer 6
works on earlier versions of Windows.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Frank Saunders said:
Yes, but there is very little chance it will fix your problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP
http://support.microsoft.com/?kbid=318378
Make sure your anti-virus is turned off.
The section
Windows XP and Windows XP SP1: Edit the registry and install Internet
Explorer 6
works on earlier versions of Windows.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

Dunno if file oleaut32 has become corrupt or a recent program load may have
overwritten it?
IE6 needs oleaut32.dll version 3.50 to run, I believe ... the following may
help:-

~~~~~~~~~

1. Click Start, and then click Run.

2. In the Open box, type: regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive
the following message:
DllRegisterServer in urlmon.dll succeeded.
.........

You can also try this:-

- Go to Start/run, and type "msconfig".
- Choose "Expand File" in bottom right hand corner.
- Type oleaut32.dll, not worrying about its location.

- In 'Restore From', type or browse for the file's location, which
is probably the i386 folder of your installation CD-ROM
or the Windows\i386 folder on your C: drive, as the case may be.

- In 'Save File In', type C:\Windows\System32
- Click OK ...

... msconfig looks for the file, saves it as you requested and then tells
you
that 'the file has been successfully extracted'.

You may need to reboot.
 
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