Internet Explorer Restrictions to Options

[William Reuter]

I have two clients that called today because they cannot
get into Internet options through the Tools pull-down
menu. They receive an error stating that the operation
was cancelled due to restrictions on the computer and to
see their administrator. They do not have any
restrictions in place and they are able to go through
control panel to access the Internet options.

They both have the latest service packs and are using up
to date anti-virus software.

Does anyone have any idea as to what is causing this?

Thank-you,
William Reuter

 

[Mike Burgess]

William,
Did you by chance run SpyBot's Immunize feature?
"Lock IE control panel against opening from within IE (current user)"
http://spybot.safer-networking.de/index.php?lang=en&page=knowledgebase/faq/faq024
[if the above doesn't apply]
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Includes: Remove the Administrator message in Internet Options
[more info]
Clicking "Internet Options" on the Tools Menu Returns Error Message
http://support.microsoft.com/?kbid=216583
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-17-03]
Please post replies to this Newsgroup, email address is invalid

 

[Ron-inTEXAS]

I had the same problem...Mike Burgess (Microsoft?)
suggested as follows...Ron,
Did you by chance run SpyBot's Immunize feature? "Lock IE
control panel against opening from within IE (current
user)" http://spybot.safer-networking.de/index.php?
lang=en&page=knowledgebase/faq/faq024
(Ron: I have Spybot...opened "advanced mode"...go
to "immunize" page....uncheck the two "Lock IE options"
[also from Mike Burgess...if the above doesn't apply]
Dealing with Unwanted Spyware, Parasites, Toolbars and
Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Includes: Remove the Administrator message in Internet
Options [more info] Clicking "Internet Options" on the
Tools Menu Returns Error Message
http://support.microsoft.com/?kbid=216583

Regards - Ron in TEXAS

 

[William Reuter]

Thanks for the tip. That was the problem in both cases.
I had loaded Spybot, but I never activate those
settings. My clients must have turned them on and I
forgot all about them being there. Thanks again.

-----Original Message-----
William,
Did you by chance run SpyBot's Immunize feature?
"Lock IE control panel against opening from within IE (current user)"
http://spybot.safer-networking.de/index.php? lang=en&page=knowledgebase/faq/faq024
[if the above doesn't apply]
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Includes: Remove the Administrator message in Internet Options
[more info]
Clicking "Internet Options" on the Tools Menu Returns Error Message
http://support.microsoft.com/?kbid=216583
_________________________________________________________ ___
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-17- 03]
Please post replies to this Newsgroup, email address is invalid
--

I have two clients that called today because they cannot
get into Internet options through the Tools pull-down
menu. They receive an error stating that the operation
was cancelled due to restrictions on the computer and to
see their administrator. They do not have any
restrictions in place and they are able to go through
control panel to access the Internet options.

They both have the latest service packs and are using up
to date anti-virus software.

Does anyone have any idea as to what is causing this?

Thank-you,
William Reuter

.

 

[Mike Burgess]

William,
You're welcome .... glad to see you have things resolved.
_____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-19-03]
Please post replies to this Newsgroup, email address is invalid
--

Thanks for the tip. That was the problem in both cases.
I had loaded Spybot, but I never activate those
settings. My clients must have turned them on and I
forgot all about them being there. Thanks again.

-----Original Message-----
William,
Did you by chance run SpyBot's Immunize feature?
"Lock IE control panel against opening from within IE (current user)"
http://spybot.safer-networking.de/index.php? lang=en&page=knowledgebase/faq/faq024
[if the above doesn't apply]
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Includes: Remove the Administrator message in Internet Options
[more info]
Clicking "Internet Options" on the Tools Menu Returns Error Message
http://support.microsoft.com/?kbid=216583
_________________________________________________________ ___
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-17- 03]
Please post replies to this Newsgroup, email address is invalid
--

I have two clients that called today because they cannot
get into Internet options through the Tools pull-down
menu. They receive an error stating that the operation
was cancelled due to restrictions on the computer and to
see their administrator. They do not have any
restrictions in place and they are able to go through
control panel to access the Internet options.

They both have the latest service packs and are using up
to date anti-virus software.

Does anyone have any idea as to what is causing this?

Thank-you,
William Reuter

.