Internet Explorer reported as not installed

  • Thread starter Thread starter Fox04
  • Start date Start date
F

Fox04

IE is installed on my system and working but is not being
reported as installed to applications. Nor can IE open
links in e-mails. I reinstalled IE and there was no
change. Any ideas on how to correct this?

OS XP Pro SP-1
 
Don,

I tried both with no change in status.

Here is some info from two of my XP systems:

IE is installed in C:\Program Files\Internet Explorer\
and reports the verion as 6.00.2800.1106.

The Following reports were generated by WinZip System
Information.

Scarecrow report 10/9/04

Windows XP Professional 5.1 build 2600 Service Pack 1
Current date/time: 10/9/2004 10:11 PM
Total physical memory = 785952 Kbytes
Physical memory available = 388092 Kbytes
Total virtual memory = 2097024 Kbytes
Virtual memory available = 2060884 Kbytes
Country code: 1
Language: English
Code-page: 1252

WinZip Shell Extensions are in the system approved list
EnforceShellExtensionSecurity is OFF

Internet Explorer
Not installed

Microsoft Installer
C:\WINNT\system32\msiexec.exe
ver: 2.0.2600.1106 3/31/2003 5:00 AM

Folder Options: Using System Settings
Classic Style: 0
DblClk in Web: 1
IconUnderline: 3
Browser ULine: yes

RichEdit 1.0 ver: 5.1.2600.0 3/31/2003 5:00 AM
RichEdit 2.0 ver: 5.30.23.1211 3/31/2003 5:00 AM

System desktop theme installer:
Installer name: rundll32.exe
Installer version: 5.1.2600.0
Theme base folder: C:\WINNT\system32\Themes\

shell32.dll ver: 6.0.2800.1556 6/10/2004 12:51
PM
comdlg32.dll ver: 6.0.2800.1106 3/31/2003 5:00 AM
comctl32.dll ver: 6.0.2800.1515 3/31/2003 5:00 AM


Lion report 10/9/04

Windows XP Professional 5.1 build 2600 Service Pack 1
Current date/time: 10/9/2004 10:15 PM
Total physical memory = 1048040 Kbytes
Physical memory available = 711948 Kbytes
Total virtual memory = 2097024 Kbytes
Virtual memory available = 2061504 Kbytes
Country code: 1
Language: English
Code-page: 1252

WinZip Shell Extensions are in the system approved list
EnforceShellExtensionSecurity is OFF

Internet Explorer
C:\Program Files\Internet Explorer\IEXPLORE.EXE
ver: 6.0.2800.1106 3/31/2003 5:00 AM
ver in registry: 6.0.2800.1106

Microsoft Installer
C:\WINDOWS\system32\msiexec.exe
ver: 2.0.2600.1106 3/31/2003 5:00 AM

Folder Options: Using System Settings
Classic Style: 0
DblClk in Web: 1
IconUnderline: 0
Browser ULine: yes

RichEdit 1.0 ver: 5.1.2600.0 3/31/2003 5:00 AM
RichEdit 2.0 ver: 5.30.23.1211 3/31/2003 5:00 AM

System desktop theme installer:
Installer name: rundll32.exe
Installer version: 5.1.2600.0
Theme base folder: C:\WINDOWS\system32\Themes\

shell32.dll ver: 6.0.2800.1556 6/10/2004 12:51
PM
comdlg32.dll ver: 6.0.2800.1106 3/31/2003 5:00 AM
comctl32.dll ver: 6.0.2800.1515 3/31/2003 5:00 AM

I did also reinstall and update IE earlier using using
kbid 318378. I have also tried installing XP SP2 with no
change. Had to remove it to reinstall IE.

Still looking for a solution.

Thanks,

The Fox
 
not being reported as installed to applications

Which application, exactly?

Open Registry Editor and navigate to:
[HKEY LOCAL MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\IEXPLORE.EXE]

Export the key and post the contents here.

--
Ramesh, MS-MVP XP Shell/UI
http://www.mvps.org/sramesh2k


Don,

I tried both with no change in status.

Here is some info from two of my XP systems:

IE is installed in C:\Program Files\Internet Explorer\
and reports the verion as 6.00.2800.1106.

The Following reports were generated by WinZip System
Information.

Scarecrow report 10/9/04

Windows XP Professional 5.1 build 2600 Service Pack 1
Current date/time: 10/9/2004 10:11 PM
Total physical memory = 785952 Kbytes
Physical memory available = 388092 Kbytes
Total virtual memory = 2097024 Kbytes
Virtual memory available = 2060884 Kbytes
Country code: 1
Language: English
Code-page: 1252

WinZip Shell Extensions are in the system approved list
EnforceShellExtensionSecurity is OFF

Internet Explorer
Not installed

Microsoft Installer
C:\WINNT\system32\msiexec.exe
ver: 2.0.2600.1106 3/31/2003 5:00 AM

Folder Options: Using System Settings
Classic Style: 0
DblClk in Web: 1
IconUnderline: 3
Browser ULine: yes

RichEdit 1.0 ver: 5.1.2600.0 3/31/2003 5:00 AM
RichEdit 2.0 ver: 5.30.23.1211 3/31/2003 5:00 AM

System desktop theme installer:
Installer name: rundll32.exe
Installer version: 5.1.2600.0
Theme base folder: C:\WINNT\system32\Themes\

shell32.dll ver: 6.0.2800.1556 6/10/2004 12:51
PM
comdlg32.dll ver: 6.0.2800.1106 3/31/2003 5:00 AM
comctl32.dll ver: 6.0.2800.1515 3/31/2003 5:00 AM


Lion report 10/9/04

Windows XP Professional 5.1 build 2600 Service Pack 1
Current date/time: 10/9/2004 10:15 PM
Total physical memory = 1048040 Kbytes
Physical memory available = 711948 Kbytes
Total virtual memory = 2097024 Kbytes
Virtual memory available = 2061504 Kbytes
Country code: 1
Language: English
Code-page: 1252

WinZip Shell Extensions are in the system approved list
EnforceShellExtensionSecurity is OFF

Internet Explorer
C:\Program Files\Internet Explorer\IEXPLORE.EXE
ver: 6.0.2800.1106 3/31/2003 5:00 AM
ver in registry: 6.0.2800.1106

Microsoft Installer
C:\WINDOWS\system32\msiexec.exe
ver: 2.0.2600.1106 3/31/2003 5:00 AM

Folder Options: Using System Settings
Classic Style: 0
DblClk in Web: 1
IconUnderline: 0
Browser ULine: yes

RichEdit 1.0 ver: 5.1.2600.0 3/31/2003 5:00 AM
RichEdit 2.0 ver: 5.30.23.1211 3/31/2003 5:00 AM

System desktop theme installer:
Installer name: rundll32.exe
Installer version: 5.1.2600.0
Theme base folder: C:\WINDOWS\system32\Themes\

shell32.dll ver: 6.0.2800.1556 6/10/2004 12:51
PM
comdlg32.dll ver: 6.0.2800.1106 3/31/2003 5:00 AM
comctl32.dll ver: 6.0.2800.1515 3/31/2003 5:00 AM

I did also reinstall and update IE earlier using using
kbid 318378. I have also tried installing XP SP2 with no
change. Had to remove it to reinstall IE.

Still looking for a solution.

Thanks,

The Fox
 
Ramesh,
Registery reports Path key C:\Program Files\Internet
Explorer;

The exact application is QuickBooks 2003. From the
attached listing WinZip is also not able to find IE
installed (on my Scarecrow host).

The Fox
-----Original Message-----
Which application, exactly?

Open Registry Editor and navigate to:
[HKEY LOCAL MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\IEXPLORE.EXE]

Export the key and post the contents here.

--
Ramesh, MS-MVP XP Shell/UI
http://www.mvps.org/sramesh2k


Don,

I tried both with no change in status.

Here is some info from two of my XP systems:

IE is installed in C:\Program Files\Internet Explorer\
and reports the verion as 6.00.2800.1106.

The Following reports were generated by WinZip System
Information.

Scarecrow report 10/9/04

Windows XP Professional 5.1 build 2600 Service Pack 1
Current date/time: 10/9/2004 10:11 PM
Total physical memory = 785952 Kbytes
Physical memory available = 388092 Kbytes
Total virtual memory = 2097024 Kbytes
Virtual memory available = 2060884 Kbytes
Country code: 1
Language: English
Code-page: 1252

WinZip Shell Extensions are in the system approved list
EnforceShellExtensionSecurity is OFF

Internet Explorer
Not installed

Microsoft Installer
C:\WINNT\system32\msiexec.exe
ver: 2.0.2600.1106 3/31/2003 5:00 AM

Folder Options: Using System Settings
Classic Style: 0
DblClk in Web: 1
IconUnderline: 3
Browser ULine: yes

RichEdit 1.0 ver: 5.1.2600.0 3/31/2003 5:00 AM
RichEdit 2.0 ver: 5.30.23.1211 3/31/2003 5:00 AM

System desktop theme installer:
Installer name: rundll32.exe
Installer version: 5.1.2600.0
Theme base folder: C:\WINNT\system32\Themes\

shell32.dll ver: 6.0.2800.1556 6/10/2004 12:51
PM
comdlg32.dll ver: 6.0.2800.1106 3/31/2003 5:00 AM
comctl32.dll ver: 6.0.2800.1515 3/31/2003 5:00 AM


Lion report 10/9/04

Windows XP Professional 5.1 build 2600 Service Pack 1
Current date/time: 10/9/2004 10:15 PM
Total physical memory = 1048040 Kbytes
Physical memory available = 711948 Kbytes
Total virtual memory = 2097024 Kbytes
Virtual memory available = 2061504 Kbytes
Country code: 1
Language: English
Code-page: 1252

WinZip Shell Extensions are in the system approved list
EnforceShellExtensionSecurity is OFF

Internet Explorer
C:\Program Files\Internet Explorer\IEXPLORE.EXE
ver: 6.0.2800.1106 3/31/2003 5:00 AM
ver in registry: 6.0.2800.1106

Microsoft Installer
C:\WINDOWS\system32\msiexec.exe
ver: 2.0.2600.1106 3/31/2003 5:00 AM

Folder Options: Using System Settings
Classic Style: 0
DblClk in Web: 1
IconUnderline: 0
Browser ULine: yes

RichEdit 1.0 ver: 5.1.2600.0 3/31/2003 5:00 AM
RichEdit 2.0 ver: 5.30.23.1211 3/31/2003 5:00 AM

System desktop theme installer:
Installer name: rundll32.exe
Installer version: 5.1.2600.0
Theme base folder: C:\WINDOWS\system32\Themes\

shell32.dll ver: 6.0.2800.1556 6/10/2004 12:51
PM
comdlg32.dll ver: 6.0.2800.1106 3/31/2003 5:00 AM
comctl32.dll ver: 6.0.2800.1515 3/31/2003 5:00 AM

I did also reinstall and update IE earlier using using
kbid 318378. I have also tried installing XP SP2 with no
change. Had to remove it to reinstall IE.

Still looking for a solution.

Thanks,

The Fox
-----Original Message-----
Hi,
Make sure that IE is set as the default browser.
See: http://www.mvps.org/sramesh2k/IEFAQ.htm#IE_Default

That may fix both problems. If it doesn't, see this MSKB article:
281679 - You Cannot Open New Internet Explorer Window or Nothing Happens
After You Click a Link: http://support.microsoft.com/? kbid=281679

Hope this helps,
Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.



.
Click to expand...


.
Click to expand...
 
The Fox:

Please post the registry export of that key.

--
Ramesh, MS-MVP XP Shell/UI
http://www.mvps.org/sramesh2k


Ramesh,
Registery reports Path key C:\Program Files\Internet
Explorer;

The exact application is QuickBooks 2003. From the
attached listing WinZip is also not able to find IE
installed (on my Scarecrow host).

The Fox
 
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\IEXPLORE.EXE]
@=""
"Path"="C:\\Program Files\\Internet Explorer;"

Here it is.

The Fox
 
Set the value of (default) to:

C:\Program Files\Internet Explorer\IExplore.exe

Reboot, and then run this command in the RUN box:

shmgrate.exe OCInstallReinstallIE

Error "This version of QuickBooks requires Internet Explorer 6.0":
http://www.mvps.org/sramesh2k/ie/qbooks.htm

--
Ramesh, MS-MVP XP Shell/UI
http://www.mvps.org/sramesh2k


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\IEXPLORE.EXE]
@=""
"Path"="C:\\Program Files\\Internet Explorer;"

Here it is.

The Fox
 
I just got back from a susiness trip and applied the fixes you recommended
and QuickBooks now works just fine.

Thanks for your help.

The Fox

Ramesh said:
Set the value of (default) to:

C:\Program Files\Internet Explorer\IExplore.exe

Reboot, and then run this command in the RUN box:

shmgrate.exe OCInstallReinstallIE

Error "This version of QuickBooks requires Internet Explorer 6.0":
http://www.mvps.org/sramesh2k/ie/qbooks.htm

--
Ramesh, MS-MVP XP Shell/UI
http://www.mvps.org/sramesh2k


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\IEXPLORE.EXE]
@=""
"Path"="C:\\Program Files\\Internet Explorer;"

Here it is.

The Fox

Ramesh said:
The Fox:

Please post the registry export of that key.

--
Ramesh, MS-MVP XP Shell/UI
http://www.mvps.org/sramesh2k


Ramesh,
Registery reports Path key C:\Program Files\Internet
Explorer;

The exact application is QuickBooks 2003. From the
attached listing WinZip is also not able to find IE
installed (on my Scarecrow host).

The Fox
Click to expand...
Click to expand...
 
Glad to be of assistance, and thank for the feedback!

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


I just got back from a susiness trip and applied the fixes you recommended
and QuickBooks now works just fine.

Thanks for your help.

The Fox
 
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