Internet Explorer Program Problems

  • Thread starter Thread starter Nathan
  • Start date Start date
N

Nathan

Hi,

Recently my Internet Explorer program stopped working. I
downloaded all the updates, used my anitvirus to scan for
viruses and even used a internet based virus scan and it
still does not work. I can see the process but no window
comes up. I can see the program in my task manager but
there is no window for me to look at just a process. Is
anyone else having a similar problem?
 
Hi Nathan,

When you click the Internet Explorer icon, window may flash a second and quits. Or, it may show an Error-Reporting dialog. This may be due to a malware Browser Helper Object which causes Internet Explorer process to terminate. If you see the Error-Reporting dialog, click "to see what data this report contains" and identify the Module Name causing this error. In most cases, it may be the spyware DLL. Therefore, reinstalling Internet Explorer [in case of a spyware DLL] may not help.

Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG

To test with: Disable third-party browser extensions in Internet Explorer:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Internet Options.
3. Click the Advanced tab.
4. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
5. Restart Internet Explorer.

If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
How to guard against CoolWebSearch spyware:
http://www.mvps.org/sramesh2k/Defend_CWS.htm
-------------------------------------------


Hi,

Recently my Internet Explorer program stopped working. I
downloaded all the updates, used my anitvirus to scan for
viruses and even used a internet based virus scan and it
still does not work. I can see the process but no window
comes up. I can see the program in my task manager but
there is no window for me to look at just a process. Is
anyone else having a similar problem?
 
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