Internet Explorer Problem

  • Thread starter Thread starter Anonymous
  • Start date Start date
A

Anonymous

I am getting an error when I attempt to access Hotmail. After the screen
loads, it jumps to an error screen stating that I cannot access .Net logon
because I have disabled cookies on my Browser. I checked all of my settings
and everything appears ok.

I checked KnowledgeBase and it is giving me instructions as if I was trying
to access an Apple-based operating system. I is recommending that I change
the Date format (?). This got me thinking that I attempted to play a video
sent from a coworker (I believe it was a QuickTime format - Apple specific).
Now I cannot recover my Browser to reach Hotmail.com.

Any suggestions?
 
Anonymous said:
I am getting an error when I attempt to access Hotmail. After
the screen
loads, it jumps to an error screen stating that I cannot
access .Net logon
because I have disabled cookies on my Browser. I checked all
of my settings
and everything appears ok.

I checked KnowledgeBase and it is giving me instructions as if
I was trying
to access an Apple-based operating system. I is recommending
that I change
the Date format (?). This got me thinking that I attempted to
play a video
sent from a coworker (I believe it was a QuickTime format -
Apple specific).
Now I cannot recover my Browser to reach Hotmail.com.

Any suggestions?
Click to expand...

Clear your temporary files, cookies and anything like that and see if
that resolves the problem.

If not, check this as well. Go into IE and Help About, and see if
this screen displays properly? If not, then some sort of corruption
has happened with IE. Normally if I am experiencing problems such as
this with IE, I download the IE6Setup and run this to full reinstall
of IE.

Then visit the Updates, and ensure all up-to-date.
 
Thanks for replying. I discovered the cause of my problem (I think). There
must have been a change with Hotmail or the .Net password URL where
ZoneAlarm was blocking the page. Ironically, after posting the message, I
did the exact steps you mentioned, with no change in results. When I
temporarily stopped ZoneAlarm and tried reloading the page - it worked. So
I need tweak ZoneAlarm and find out what the exact problem is. I haven't
had time since last night to work on it, but when I get it figured out I
will post the results.

Thanks again for your time and effort.

ianw1974 said:
Clear your temporary files, cookies and anything like that and see if
that resolves the problem.

If not, check this as well. Go into IE and Help About, and see if
this screen displays properly? If not, then some sort of corruption
has happened with IE. Normally if I am experiencing problems such as
this with IE, I download the IE6Setup and run this to full reinstall
of IE.

Then visit the Updates, and ensure all up-to-date.

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http://www.windowsforumz.com/eform.php?p=1217584
 
I had a similar problem that was finally traced to an MSN cookie that I had
blocked. Check all instances of anything Microsoft related in your Zone
Alarm settings - re-enable them one by one to find out which it is.
 
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