Internet Explorer issue with W2K Pro

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have one user with a home computer running W2K Pro and IE 6.0.x.

The user can open IE and browse the internet. However, if a website is
opened and then anything within the website is opened, IE locks up, crashes
and closes and the internet provider's splash screen pops up.

I have done all the usual maintenance. Updated Windows, emptied all temp
and cookie folders, cleared startup, deleted history. Internet permissions
look correct.

Any suggestions about what is happening and how to fix it?
 
Try asking them here x-posted to: windows.inetexplorer.ie6.browser

http://www.microsoft.com/communitie...a5c-a712-4bde-8131-45fb3ead8e70&lang=en&cr=US

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I have one user with a home computer running W2K Pro and IE 6.0.x.
|
| The user can open IE and browse the internet. However, if a website is
| opened and then anything within the website is opened, IE locks up,
crashes
| and closes and the internet provider's splash screen pops up.
|
| I have done all the usual maintenance. Updated Windows, emptied all temp
| and cookie folders, cleared startup, deleted history. Internet
permissions
| look correct.
|
| Any suggestions about what is happening and how to fix it?
| --
| Thanks, Steve
 
SteveP said:
I have one user with a home computer running W2K Pro and IE 6.0.x.

The user can open IE and browse the internet. However, if a website is
opened and then anything within the website is opened, IE locks up,
crashes and closes and the internet provider's splash screen pops up.

I have done all the usual maintenance. Updated Windows, emptied all temp
and cookie folders, cleared startup, deleted history. Internet
permissions look correct.

Any suggestions about what is happening and how to fix it?
Click to expand...

try running a full chkdsk /f on your hard dive. I've had similar happen when
there's been some corruption
 
Hi Steve,

If the problem is only occuring to this one user you could try recreating
the user profile.
Log on as administrator, navigate to C:\Documents and Settings, and rename
the user folder. A new profile will be created when the log in next.


Greg
 
I've seen problems in IE caused by corrupted video drivers - apparently
video drivers had been updated but old drivers were not removed properly in
the update process.
I ran IE via / through this to identified the problem/faulting module
http://www.dependencywalker.com/ (reccommended to me by MS Tech)
 
I've used depends.exe before but never tried running an EXE through it.
Great tip DL!

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| I've seen problems in IE caused by corrupted video drivers - apparently
| video drivers had been updated but old drivers were not removed properly
in
| the update process.
| I ran IE via / through this to identified the problem/faulting module
| http://www.dependencywalker.com/ (reccommended to me by MS Tech)
 
Hi Steve,

I notice that you have reposted this issue in IE newsgroup.Since that is
the approprate newsgroup, I will follow up with you in that thread to avoid
any conflicts.

Thanks.


Best regards,

Vincent Xu
Microsoft Online Partner Support

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