Internet explorer has encountered an error and needs to close

  • Thread starter Thread starter lydz
  • Start date Start date
L

lydz

I have 3 main problems;

1) I think I may have a virus/malware/spyware on the my computer. Even
though I have removed internet explorer (via add/remove programmes) I get
error messages saying "internet explorer has encountered a programme and
needs to close". The error signature is;

AppName: iexplore.exe AppVer: 7.0.6000.16705 ModName: unknown
ModVer: 0.0.0.0 Offset: 41002047

2) I also get advert pop ups on my computer from internet explorer that ask
me to purchase antivirus software.

3)On startup I get a error message about a file
C:\WINDOWS\System32\zemupalu.dll

Please help, thanks!
 
[Crossposted to IE General newsgroup]

Your Vista machine had W32/Fake XPA-variant and Vundo-variant infections
(and probably an SDBot-variant infection), all of which is protected by a
rootkit infection.

There is a very good chance that you are seeing the affects of a hijackware
infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT using another computer and then transfer MRT.EXE to the infected
computer.

2. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
 
PA said:
[Crossposted to IE General newsgroup]

Your Vista machine had W32/Fake XPA-variant and Vundo-variant
infections (and probably an SDBot-variant infection), all of which is
protected by a rootkit infection.

There is a very good chance that you are seeing the affects
Click to expand...

Do you mean 'effects' ?

I guess people type as they hear their internal voice - but it looks so
wrong when they're misused, not to say bloody sloppy.


of a
 
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