Internet Explorer frequently causes PC running Windows XP pro to f

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Guest

Quite frequently whilst browsing the Internet my PC freezes and has to be
switched off at the wall in order to resume working. This is a new PC running
windows XP profressional. Please can someone suggest what may be the cause /
solution?
 
Julie Daltrey said:
Quite frequently whilst browsing the Internet my PC freezes and has
to be switched off at the wall in order to resume working. This is a
new PC running windows XP profressional. Please can someone suggest
what may be the cause / solution?
Click to expand...

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Unfortunately this was not the problem. It seems as if the problem is
connected to the EPson CX6400 printer attached and the usb controller biso
software as the PC will never boot up with the printer attached & switched
on. The PC is now going back to the supplier hopefully for a solution! Thanks
for you attempt to help it was very interesting for other reasons.
 
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