Internet explorer error

  • Thread starter Thread starter Adrian Hendges
  • Start date Start date
A

Adrian Hendges

When browsing I click a page and suddenly my screen goes
blank then I find the pages or my browser closed that fast
with no warning. But I use a system suite and it gives
the following message. Please can anyone help me I am
desperate.


Unexpected Signal : EXCEPTION_ILLEGAL_INSTRUCTION occurred
at PC=0x19d85b2
Function name=(N/A)
Library=(N/A)

NOTE: We are unable to locate the function name symbol for
the error
just occurred. Please refer to release documentation
for possible
reason and solutions.



Current Java thread:

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet
Explorer\IEXPLORE.EXE
0x77F50000 - 0x77FF6000 C:\WINDOWS\System32
\ntdll.dll
0x77E60000 - 0x77F45000 C:\WINDOWS\system32
\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32
\msvcrt.dll
0x77D40000 - 0x77DC6000 C:\WINDOWS\system32
\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32
\GDI32.dll
0x77DD0000 - 0x77E5B000 C:\WINDOWS\system32
\ADVAPI32.dll
0x78000000 - 0x7806E000 C:\WINDOWS\system32
\RPCRT4.dll
0x63180000 - 0x631E4000 C:\WINDOWS\system32
\SHLWAPI.dll
0x71700000 - 0x71848000 C:\WINDOWS\System32
\SHDOCVW.dll
0x629C0000 - 0x629C8000 C:\WINDOWS\System32\LPK.DLL
0x72FA0000 - 0x72FFA000 C:\WINDOWS\System32
\USP10.dll
0x71950000 - 0x71A34000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.0.0_x-
ww_1382d70a\comctl32.dll
0x773D0000 - 0x77BBE000 C:\WINDOWS\system32
\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32
\comctl32.dll
0x771B0000 - 0x772C0000 C:\WINDOWS\system32
\ole32.dll
0x10000000 - 0x10027000 C:\OPLIMIT\oahook32.dll
0x77120000 - 0x771AB000 C:\WINDOWS\system32
\OLEAUT32.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\System32
\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32
\browselc.dll
0x75F40000 - 0x75F5D000 C:\WINDOWS\system32
\appHelp.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32
\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\System32
\COMRes.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32
\VERSION.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32
\UxTheme.dll
0x63000000 - 0x63094000 C:\WINDOWS\system32
\WININET.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32
\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32
\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32
\Secur32.dll
0x76670000 - 0x76754000 C:\WINDOWS\System32
\SETUPAPI.dll
0x75A70000 - 0x75B13000 C:\WINDOWS\system32
\USERENV.dll
0x00FD0000 - 0x00FD8000 C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
0x75E90000 - 0x75F31000 C:\WINDOWS\System32\SXS.DLL
0x1A400000 - 0x1A479000 C:\WINDOWS\system32
\urlmon.dll
0x013D0000 - 0x01458000 C:\WINDOWS\System32
\shdoclc.dll
0x74770000 - 0x747FF000 C:\WINDOWS\System32
\mlang.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32
\wsock32.dll
0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32
\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32
\WS2HELP.dll
0x01370000 - 0x0137D000 C:\Program
Files\Ontrack\SystemSuite\MxAVLsp.dll
0x76080000 - 0x760E1000 C:\WINDOWS\System32
\MSVCP60.dll
0x01380000 - 0x01394000 C:\Program
Files\Ontrack\SystemSuite\MXPM.DLL
0x01860000 - 0x01899000 C:\WINDOWS\System32
\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32
\rasman.dll
0x71C20000 - 0x71C6F000 C:\WINDOWS\System32
\NETAPI32.dll
0x76EB0000 - 0x76EDA000 C:\WINDOWS\System32
\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32
\rtutils.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32
\WINMM.dll
0x013B0000 - 0x013BB000 C:\WINDOWS\System32\wps.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\System32
\MSWSOCK.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32
\sensapi.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32
\wshtcpip.dll
0x01CA0000 - 0x01CA8000 C:\Program
Files\Ontrack\SystemSuite\MXR.dll
0x76400000 - 0x765FB000 C:\WINDOWS\System32\msi.dll
0x01DC0000 - 0x01DC8000 C:\WINDOWS\System32
\wsys.dll
0x01EF0000 - 0x01F03000 C:\PROGRA~1
\Ontrack\SYSTEM~1\SSSensor.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32
\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32
\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32
\WLDAP32.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32
\rasadhlp.dll
0x63580000 - 0x63826000 C:\WINDOWS\System32
\mshtml.dll
0x76390000 - 0x763AA000 C:\WINDOWS\System32
\IMM32.DLL
0x6B700000 - 0x6B790000 C:\WINDOWS\System32
\jscript.dll
0x71B20000 - 0x71B31000 C:\WINDOWS\system32\MPR.dll
0x75F60000 - 0x75F66000 C:\WINDOWS\System32
\drprov.dll
0x75F70000 - 0x75F79000 C:\WINDOWS\System32
\davclnt.dll
0x75970000 - 0x75A61000 C:\WINDOWS\System32
\MSGINA.dll
0x76360000 - 0x7636F000 C:\WINDOWS\System32
\WINSTA.dll
0x02BB0000 - 0x02BE2000 C:\WINDOWS\System32
\ODBC32.dll
0x763B0000 - 0x763F5000 C:\WINDOWS\system32
\comdlg32.dll
0x1F850000 - 0x1F866000 C:\WINDOWS\System32
\odbcint.dll
0x71BF0000 - 0x71C01000 C:\WINDOWS\System32
\SAMLIB.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32
\MSLS31.DLL
0x72D20000 - 0x72D29000 C:\WINDOWS\System32
\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32
\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32
\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32
\midimap.dll
0x73080000 - 0x7309C000 C:\WINDOWS\system32
\rsvpsp.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32
\wintrust.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32
\IMAGEHLP.dll
0x6E4A0000 - 0x6E4A8000 C:\WINDOWS\System32
\corpol.dll
0x732D0000 - 0x732D5000 C:\WINDOWS\System32
\SOFTPUB.DLL
0x0FFD0000 - 0x0FFF2000 C:\WINDOWS\System32
\rsaenh.dll
0x73D50000 - 0x73D60000 C:\WINDOWS\System32
\cryptnet.dll
0x76BB0000 - 0x76BB4000 C:\WINDOWS\System32\SFC.DLL
0x76C60000 - 0x76C89000 C:\WINDOWS\System32
\sfc_os.dll
0x75260000 - 0x75287000 C:\WINDOWS\System32
\ADVPACK.DLL
0x75150000 - 0x75163000 C:\WINDOWS\System32
\Cabinet.dll
0x70EB0000 - 0x70EB7000 C:\WINDOWS\System32
\asfsipc.dll
0x605F0000 - 0x605FD000 C:\WINDOWS\System32
\MSISIP.DLL
0x74EA0000 - 0x74EB0000 C:\WINDOWS\System32
\wshext.dll
0x6D370000 - 0x6D37D000 C:\Program
Files\JavaSoft\JRE\1.3.1_02\bin\npjava131_02.dll
0x6D130000 - 0x6D15A000 C:\Program
Files\JavaSoft\JRE\1.3.1_02\bin\beans.ocx
0x6D300000 - 0x6D316000 C:\Program
Files\JavaSoft\JRE\1.3.1_02\bin\jpishare.dll
0x6D420000 - 0x6D4F0000 C:\PROGRA~1
\JavaSoft\JRE\132DB1~1.1_0\bin\hotspot\jvm.dll
0x6D220000 - 0x6D227000 C:\PROGRA~1
\JavaSoft\JRE\132DB1~1.1_0\bin\hpi.dll
0x6D3B0000 - 0x6D3BD000 C:\PROGRA~1
\JavaSoft\JRE\132DB1~1.1_0\bin\verify.dll
0x6D250000 - 0x6D266000 C:\PROGRA~1
\JavaSoft\JRE\132DB1~1.1_0\bin\java.dll
0x6D3C0000 - 0x6D3CD000 C:\PROGRA~1
\JavaSoft\JRE\132DB1~1.1_0\bin\zip.dll
0x6D510000 - 0x6D58C000 C:\WINDOWS\system32
\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32
\PSAPI.DLL

Local Time = Mon Oct 27 14:45:36 2003
Elapsed Time = 3
#
# HotSpot Virtual Machine Error :
EXCEPTION_ILLEGAL_INSTRUCTION
# Error ID : 4F530E43505002C4
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
#
# Java VM: Java HotSpot(TM) Client VM (1.3.1_02-b02 mixed
mode)
 
The websites your viewing aren't compatiable w/IE6 now.
There is NO fix, but to inform those sites that
IE6 nolonger works on their site.
 
Adrian Hendges said:
When browsing I click a page and suddenly my screen goes
blank then I find the pages or my browser closed that fast
with no warning. But I use a system suite and it gives
the following message. Please can anyone help me I am
desperate.


Unexpected Signal : EXCEPTION_ILLEGAL_INSTRUCTION occurred
at PC=0x19d85b2
Function name=(N/A)
Library=(N/A)

NOTE: We are unable to locate the function name symbol for
the error
just occurred. Please refer to release documentation
for possible
reason and solutions.



Current Java thread:

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet
Explorer\IEXPLORE.EXE
0x77F50000 - 0x77FF6000 C:\WINDOWS\System32
\ntdll.dll
0x77E60000 - 0x77F45000 C:\WINDOWS\system32
\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32
\msvcrt.dll
0x77D40000 - 0x77DC6000 C:\WINDOWS\system32
\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32
\GDI32.dll
0x77DD0000 - 0x77E5B000 C:\WINDOWS\system32
\ADVAPI32.dll
0x78000000 - 0x7806E000 C:\WINDOWS\system32
\RPCRT4.dll
0x63180000 - 0x631E4000 C:\WINDOWS\system32
\SHLWAPI.dll
0x71700000 - 0x71848000 C:\WINDOWS\System32
\SHDOCVW.dll
0x629C0000 - 0x629C8000 C:\WINDOWS\System32\LPK.DLL
0x72FA0000 - 0x72FFA000 C:\WINDOWS\System32
\USP10.dll
0x71950000 - 0x71A34000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.0.0_x-
ww_1382d70a\comctl32.dll
0x773D0000 - 0x77BBE000 C:\WINDOWS\system32
\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32
\comctl32.dll
0x771B0000 - 0x772C0000 C:\WINDOWS\system32
\ole32.dll
0x10000000 - 0x10027000 C:\OPLIMIT\oahook32.dll
0x77120000 - 0x771AB000 C:\WINDOWS\system32
\OLEAUT32.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\System32
\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32
\browselc.dll
0x75F40000 - 0x75F5D000 C:\WINDOWS\system32
\appHelp.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32
\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\System32
\COMRes.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32
\VERSION.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32
\UxTheme.dll
0x63000000 - 0x63094000 C:\WINDOWS\system32
\WININET.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32
\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32
\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32
\Secur32.dll
0x76670000 - 0x76754000 C:\WINDOWS\System32
\SETUPAPI.dll
0x75A70000 - 0x75B13000 C:\WINDOWS\system32
\USERENV.dll
0x00FD0000 - 0x00FD8000 C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
0x75E90000 - 0x75F31000 C:\WINDOWS\System32\SXS.DLL
0x1A400000 - 0x1A479000 C:\WINDOWS\system32
\urlmon.dll
0x013D0000 - 0x01458000 C:\WINDOWS\System32
\shdoclc.dll
0x74770000 - 0x747FF000 C:\WINDOWS\System32
\mlang.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32
\wsock32.dll
0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32
\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32
\WS2HELP.dll
0x01370000 - 0x0137D000 C:\Program
Files\Ontrack\SystemSuite\MxAVLsp.dll
0x76080000 - 0x760E1000 C:\WINDOWS\System32
\MSVCP60.dll
0x01380000 - 0x01394000 C:\Program
Files\Ontrack\SystemSuite\MXPM.DLL
0x01860000 - 0x01899000 C:\WINDOWS\System32
\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32
\rasman.dll
0x71C20000 - 0x71C6F000 C:\WINDOWS\System32
\NETAPI32.dll
0x76EB0000 - 0x76EDA000 C:\WINDOWS\System32
\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32
\rtutils.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32
\WINMM.dll
0x013B0000 - 0x013BB000 C:\WINDOWS\System32\wps.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\System32
\MSWSOCK.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32
\sensapi.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32
\wshtcpip.dll
0x01CA0000 - 0x01CA8000 C:\Program
Files\Ontrack\SystemSuite\MXR.dll
0x76400000 - 0x765FB000 C:\WINDOWS\System32\msi.dll
0x01DC0000 - 0x01DC8000 C:\WINDOWS\System32
\wsys.dll
0x01EF0000 - 0x01F03000 C:\PROGRA~1
\Ontrack\SYSTEM~1\SSSensor.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32
\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32
\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32
\WLDAP32.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32
\rasadhlp.dll
0x63580000 - 0x63826000 C:\WINDOWS\System32
\mshtml.dll
0x76390000 - 0x763AA000 C:\WINDOWS\System32
\IMM32.DLL
0x6B700000 - 0x6B790000 C:\WINDOWS\System32
\jscript.dll
0x71B20000 - 0x71B31000 C:\WINDOWS\system32\MPR.dll
0x75F60000 - 0x75F66000 C:\WINDOWS\System32
\drprov.dll
0x75F70000 - 0x75F79000 C:\WINDOWS\System32
\davclnt.dll
0x75970000 - 0x75A61000 C:\WINDOWS\System32
\MSGINA.dll
0x76360000 - 0x7636F000 C:\WINDOWS\System32
\WINSTA.dll
0x02BB0000 - 0x02BE2000 C:\WINDOWS\System32
\ODBC32.dll
0x763B0000 - 0x763F5000 C:\WINDOWS\system32
\comdlg32.dll
0x1F850000 - 0x1F866000 C:\WINDOWS\System32
\odbcint.dll
0x71BF0000 - 0x71C01000 C:\WINDOWS\System32
\SAMLIB.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32
\MSLS31.DLL
0x72D20000 - 0x72D29000 C:\WINDOWS\System32
\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32
\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32
\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32
\midimap.dll
0x73080000 - 0x7309C000 C:\WINDOWS\system32
\rsvpsp.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32
\wintrust.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32
\IMAGEHLP.dll
0x6E4A0000 - 0x6E4A8000 C:\WINDOWS\System32
\corpol.dll
0x732D0000 - 0x732D5000 C:\WINDOWS\System32
\SOFTPUB.DLL
0x0FFD0000 - 0x0FFF2000 C:\WINDOWS\System32
\rsaenh.dll
0x73D50000 - 0x73D60000 C:\WINDOWS\System32
\cryptnet.dll
0x76BB0000 - 0x76BB4000 C:\WINDOWS\System32\SFC.DLL
0x76C60000 - 0x76C89000 C:\WINDOWS\System32
\sfc_os.dll
0x75260000 - 0x75287000 C:\WINDOWS\System32
\ADVPACK.DLL
0x75150000 - 0x75163000 C:\WINDOWS\System32
\Cabinet.dll
0x70EB0000 - 0x70EB7000 C:\WINDOWS\System32
\asfsipc.dll
0x605F0000 - 0x605FD000 C:\WINDOWS\System32
\MSISIP.DLL
0x74EA0000 - 0x74EB0000 C:\WINDOWS\System32
\wshext.dll
0x6D370000 - 0x6D37D000 C:\Program
Files\JavaSoft\JRE\1.3.1_02\bin\npjava131_02.dll
0x6D130000 - 0x6D15A000 C:\Program
Files\JavaSoft\JRE\1.3.1_02\bin\beans.ocx
0x6D300000 - 0x6D316000 C:\Program
Files\JavaSoft\JRE\1.3.1_02\bin\jpishare.dll
0x6D420000 - 0x6D4F0000 C:\PROGRA~1
\JavaSoft\JRE\132DB1~1.1_0\bin\hotspot\jvm.dll
0x6D220000 - 0x6D227000 C:\PROGRA~1
\JavaSoft\JRE\132DB1~1.1_0\bin\hpi.dll
0x6D3B0000 - 0x6D3BD000 C:\PROGRA~1
\JavaSoft\JRE\132DB1~1.1_0\bin\verify.dll
0x6D250000 - 0x6D266000 C:\PROGRA~1
\JavaSoft\JRE\132DB1~1.1_0\bin\java.dll
0x6D3C0000 - 0x6D3CD000 C:\PROGRA~1
\JavaSoft\JRE\132DB1~1.1_0\bin\zip.dll
0x6D510000 - 0x6D58C000 C:\WINDOWS\system32
\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32
\PSAPI.DLL

Local Time = Mon Oct 27 14:45:36 2003
Elapsed Time = 3
#
# HotSpot Virtual Machine Error :
EXCEPTION_ILLEGAL_INSTRUCTION
# Error ID : 4F530E43505002C4
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
#
# Java VM: Java HotSpot(TM) Client VM (1.3.1_02-b02 mixed
mode)
Click to expand...

What happens if you turn the "system suite" off?
And which is it?
 
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