Hi Taylor T.
Whenever i open internet explorer a message comes up
saying it has encountered a problem and needs to close
the mod name is msrating.dll and the offset is 00012519 i
have tried everything to try and fix this problem but
nothing has worked. Any suggestions would be greatly
appreciated.
Try this first:
Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions
Then follow the information below to clean the cause from your system.
It is important that you run the programs in the order that they are listed
here. The first three programs will clear your machine of all other items so
that you can have a clear HiJackThis Log for the experts to read and analyze
for you.
(NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again to be sure there
are no lingering items on the system.
CWShredder: Free
http://tinyurl.com/2l9kl
or
http://www.majorgeeks.com/download4086.html
Hope this helps.
Jan
