Internet Explorer disappears

  • Thread starter Thread starter jbclem
  • Start date Start date
J

jbclem

A friend has a new Toshiba laptop with Windows Vista. When she double
clicks on the Internet Explorer icon (on the desktop), IE will open up for 2
seconds then disappear. In it's place are three small identical windows,
with the message "Internet Explorer cannot display the web page", and also a
small google search line.

I'm not familiar with Vista or the IE that comes with it. So this may be
normal behavior, but in my world (Win2000 and XP) you can always open up
Internet Explorer even if it doesn't connect to the web. Can someone tell
me if there is a way to open up IE so that it doesn't disappear as I
described.

Thanks,

John
 
jbclem said:
A friend has a new Toshiba laptop with Windows Vista. When she double
clicks on the Internet Explorer icon (on the desktop), IE will open up for 2
seconds then disappear. In it's place are three small identical windows,
with the message "Internet Explorer cannot display the web page", and also a
small google search line.

I'm not familiar with Vista or the IE that comes with it. So this may be
normal behavior, but in my world (Win2000 and XP) you can always open up
Internet Explorer even if it doesn't connect to the web. Can someone tell
me if there is a way to open up IE so that it doesn't disappear as I
described.
Click to expand...

It could be a bad install. It's not normal as to what is happening.
Vista and IE in the area of starting it is no different than the
previous versions of IE running on the previous O/S(s).

The laptop from Toshiba should have a limited time software guarantee
for all software installed including the O/S with a pre-installed of
software on the computer.

Also MS has a limited time free support for new Vista installations.

I suggest you get on the phone and make contact with Toshiba and/or MS
thec support.
 
Hi,

Usually a plugin issue. Click start, type "Internet Explorer" and one of the
menu entries will be to load it with no addons. Try this mode. If it is
successful, then she needs to disable the plugins that load with IE through
the Control Panel/Internet Options/Programs tab/Manage addons.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
multiposted and answered. If you need to post to other newsgroups such as here in
Vista with an IE issue then you are posting to the wrong newsgroup. Check you other
post for replies.
 
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