internet explorer closes

  • Thread starter Thread starter darcy
  • Start date Start date
D

darcy

I have internet explorer 6 and i keep getting the message
that it has encountered a problem and needs to close. I
had a virus and it was found and fixed. I think it
affected this. I can only access the internet on my guest
account. How can i fix this problem. If possible you can
email me to the address above
 
[Posted & mailed]
Darcy,
There's a good possibility that this is being caused by a third-party
program (adware, spyware, parasite)

Download, install, update and run these two programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/

Additional information at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
BHOs and Spyware
http://www.generation.net/~hleboeuf/spyware.htm#BHOCOP
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

This is probably less likely to help, but:
293623 - Error Message Microsoft Internet Explorer Has Encountered a Problem
and Needs to Close (Pdm.dll):
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q293623

A Repair of IE is sometimes the cure.
194177 - Description of the Internet Explorer Repair Tool:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;194177
318378 - How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378


Hope this helps,
Don
 
Back
Top