:
:
:
Running Win XP Media 2005 with SP2 with automatic updates.
Outlook Express is working just fine. Tried to send an e-mail to
myself
and
it works as does this newserver.
Tried several of my Favorite web sites and still get the, "
Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows
did
not
detect any problems with your internet connection.
This just started this early morning after start up of the
machine.
Have installed nothing new and did a System Restore just prior
to
writing
this Post.
Please advise.
thanks
drybones
Go through these cleaning steps to see or get a clear opinion on
how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connection Tab, then click on LAN settings button, make
sure
nothing
checked there and click [OK] to close the LAN settings
properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck
this
box.
[ ] Disable script Debugging (internet Explorer) <= check this
box
[ ] Disable Script Debugging (Other) <= check this box
Then click on Programs Tab and click Manage Add-Ons and Disable
all
non
Verified Add-Ons (You should Renable them later one-by-one and
see
the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your Machine and try the Browser, does it help?.
or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see
if
your
issue or part of it will resolve.
=How to perform a clean boot procedure to prevent background
programs
from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation
media
to
accomplish this operation.
HTH.
nass
----
www.nasstec.co.uk
Nass,
Completed the below items with no luck.
Go through these cleaning steps to see or get a clear opinion on
how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connection Tab, then click on LAN settings button, make
sure
nothing
checked there and click [OK] to close the LAN settings
properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck
this
box.
[ ] Disable script Debugging (internet Explorer) <= check this
box
[ ] Disable Script Debugging (Other) <= check this box
Then click on Programs Tab and click Manage Add-Ons and Disable
all
non
Verified Add-Ons (You should Renable them later one-by-one and
see
the
culprit and update it or remove it.
Obviously unable to connect to internet to try your other
suggestions.
Ran another Virus check with "Trend Micro PC-cillin Internet
Security
14"
with no virus's reported.
Ran Windows Disk Cleanup.
Defragmented all partitions with Diskeeper 10 Pro.
Still unable to get IE & to display any web pages.
Drybones
Hi Drybones,
Try this, it does not need you to be connected to the internet.
= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you will be able to connect.
Does this happened recently, if it did try to restore to before
losing
the
internet explorer access to the internet.
Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.
How do you connect to the internet, with Modem/Router?.
HTH.
Let us know.
Regards,
nass
----
www.nasstec.co.uk
Completed all the above except,
Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.
Not able to connect to internet.
Have a direct connect to the Cable modem and it is working as Outlook
Express is working. Also contacted Charter people earlier this morning
and
they run a check on the Modem as well.
As noted in my original post I did do a "restore" to last Thursday
with
no
results.
drybones
Troubleshoot internet connection:
http://support.microsoft.com/kb/936211
Uninstall/Repair IE6:
http://support.microsoft.com/kb/293907
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connection Tab then click LAN settings Button andmake sure there
is
no
proxy setting check box is checked, uncheck all there.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box
Click [OK] to apply your changes and close the IE properties.
= Then Open a run command and type in these DLLs to re-register them:
regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Do you see user Connection under Connections Tab set as Default
connection,
also does all three lights on the Modem are green Solid?.
Try Power Down the Modem for about 40 secs and also the Computer then
Power
ON the Modem and wait for it to Sync with ISP for the IP (30 to 40 secs)
then
Power the Computer ON, does it connect?.
There is a Reset Button on the Modem you can use it to reset your
Connection, are you able to ping any IP, example:
Open a run command and type i:
CMD.EXE click [OK]
on the Command Prompt type in:
C:\>ping
www.microsoft.com Hit Enter on your keyboard, does it
transfer
the packets or failed?.
How old the Modem is?, did you uninstall the driver for it then
reinstall?.
HTH.
nass
