Internet explorer bug

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi
I have been having problems with IE6 ever since I installed SP2. It is
always the same problems, which are:

(1) When reading email off the AOL website, I cannot click on any links in
the email, or download attachments. If I try to, IE crashes
(2) When I have been on the NatWest online banking website, and then try to
visit another, IE crashes
(3) When I am on Amazon and click "back", I get "this page cannot be
displayed", and if I hit refresh, I get a page from Amazon telling me there
is a bug in my browser
(4) When I am on the University of Nottingham library online catalogue and I
type in a search term and press enter, IE crashes. However, it is fine if I
type the term in and then click the "search" box with the mouse.

These things are not the end of the world, but they are annoying. I am not
sure whether they are caused by SP2, but this is all I can think of. Is there
any way I can uninstall SP2 and replace it with SP1? Or can I completely
reinstall Internet Explorer?

Any help appreciated!

S xx
 
1. Uninstall SP2:

How to remove Windows XP Service Pack 2 from your computer:
http://support.microsoft.com/default.aspx?kbid=875350

2. Run a thorough check for a remove hijackware.

Dealing with Trojans & Hijackware

A. Removing Trojans and Trojanware with Sysclean

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean or just
a desktop folder). Download 'Sysclean.com' from
http://www.trendmicro.com/download/dcs.asp to this folder. Download the
latest 'Controlled Pattern Release' (not 'Official Pattern Release') zip
file (e.g., lpt123.zip) from http://www.trendmicro.com/download/pattern.asp
and extract its contents to the same folder. See the Readme text file for
instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of TEMP folders and Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

WinXP only: If the scan shows any infections in System Restore files:

(1) create a new Restore Point (Start>Programs>Accessories>System
Tools>System Restore), then

(2) delete all but the most recent Restore Point
(Start>Programs>Accessories>System Tools>Disk Cleanup>More options [tab]).

Afterwards, update your own anti-virus application and perform another full
system scan.

B. Hijackware

Help with Hijackware (all are MS MVP sites)
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Run the following tools in this order with nothing else running in
background:

1. CWShredder v2.13 (no updates available currently; choose Fix, not Scan)

2. Ad-Aware SE (Reconfigure per http://aumha.org/forum/viewtopic.php?t=5877;
Fix all found)

3. Spybot (RTFM; Immunize first and then scan; Generally, fix everything in
red)

Important: You must seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even they can't catch
everything, 24/7.

When all else fails, HijackThis
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.
**Post your files to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
 
Back
Top