Internet Explorer-Application Error

  • Thread starter Thread starter MuhammadMunir
  • Start date Start date
M

MuhammadMunir

I am facing trouble when closing my internet explorer page the following
error message has appeared;

" The instruction at "0x77134916" referenced memory at "0x6b97165c|".
The momory could not be "read".
Click on Ok to terminate the program.
Click on Cancel to debug the program."

What steps should i taken? Plz Help me
 
Windows version? IE version? What anti-virus application or security suite
is installed? What anti-spyware applications (other than Defender)? What
third-party firewall (if any)?
 
MuhammadMunir said:
I am facing trouble when closing my internet explorer page the following
error message has appeared;

" The instruction at "0x77134916" referenced memory at "0x6b97165c|".
The momory could not be "read".
Click on Ok to terminate the program.
Click on Cancel to debug the program."

What steps should i taken? Plz Help me
Click to expand...

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
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