Internet explorer and windows explorer lock up when Internet explorer menu bar is used

  • Thread starter Thread starter David D. Pettyjohn
  • Start date Start date
D

David D. Pettyjohn

Internet explorer and windows explorer lock up when Internet explorer menu
bar is used, either with a mouse or via keyboard shortcut. As soon as a
menu item is selected I will get the drop down menu and then everything
ceases to function. I can do limited operations via the task manager and
can stop the iexplorer and explorer processes. However, I cannot restart
them via the taskmanager File/new task. Additionally, shutdown via the Task
Manager stops short and won't shut down completely. The only way to get
everything back is to hold the on/off button down for the full 5 seconds and
that leaves a mess in the temp directories. Help, Help, gotta have help.
 
David D. Pettyjohn said:
Internet explorer and windows explorer lock up when Internet explorer menu
bar is used, either with a mouse or via keyboard shortcut. As soon as a
menu item is selected I will get the drop down menu and then everything
ceases to function. I can do limited operations via the task manager and
can stop the iexplorer and explorer processes. However, I cannot restart
them via the taskmanager File/new task. Additionally, shutdown via the
Task Manager stops short and won't shut down completely. The only way to
get everything back is to hold the on/off button down for the full 5
seconds and that leaves a mess in the temp directories. Help, Help, gotta
have help.
Click to expand...

Well David, these recommendations are pretty generic but they may solve it
for you.

In no particular order:

Boot in Safe Mode, then boot on Normal Mode

Run Ad-Aware http://www.download.com/3000-2144-10045910.html

Insert your XP installation CD and run System File Checker
Start > Run, then type sfc /scannow
 
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