G
Guest
Internet explorer wont launch if my wife is signed on but will if I logon
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Don Varnau
Hi,
This is usually caused by another program- often malware. Adware, spyware,
parasites, etc. can affect only some user accounts.
Download and run CWShredder, Ad-aware, Spybot.
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.
Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm
If unsuccessful with those programs, start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm work through the preliminary cleaning
steps and post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30
Less likely, but...
A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, security,
anti-virus, etc- any program that might be interfering with IE. You may have
to reinstall, or not reinstall, a program.
This (lengthy) troubleshooting process may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393
Hope this helps,
Don
[MS MVP- IE/OE]
This is usually caused by another program- often malware. Adware, spyware,
parasites, etc. can affect only some user accounts.
Download and run CWShredder, Ad-aware, Spybot.
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.
Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm
If unsuccessful with those programs, start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm work through the preliminary cleaning
steps and post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30
Less likely, but...
A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, security,
anti-virus, etc- any program that might be interfering with IE. You may have
to reinstall, or not reinstall, a program.
This (lengthy) troubleshooting process may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393
Hope this helps,
Don
[MS MVP- IE/OE]