internet disconnect

  • Thread starter Thread starter Charles Kelly
  • Start date Start date
C

Charles Kelly

I'm using xphome and a dsl modem. For some reson my internet connection
is being dropped if I let my computer be idle for a short period. I have
to reboot comp. to get it back. ISP Mediacom says it's not their
problem. I do not lose my modem activity when this happens. Help
 
Can't think of anything in the OS that could cause this. Maybe a bad modem ,
dsl line or most likely the isp passing the buck which is very common. Get
the isp to fix the problem or tell them you won't pay for a service that
does not work. Jym
 
Charles Kelly said:
I'm using xphome and a dsl modem. For some reson my internet connection
is being dropped if I let my computer be idle for a short period. I have
to reboot comp. to get it back. ISP Mediacom says it's not their
problem. I do not lose my modem activity when this happens. Help
Click to expand...

Something to check if you are using a USB modem.
In Device Manager under Universal Serial Bus Controllers right click on the
root hub you are using for your DSL modem and look at Power Management tab.
Do you have turn off is idle checked?

Don
 
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