Internet Connectivity Issue

  • Thread starter Thread starter God-Follower
  • Start date Start date
G

God-Follower

After my computer has remained on for around 48-72 hours, it loses all
internet connectivity, both in IE and in Outlook, along with all other
programs. Prior to that time, it works fine. If I reboot, it goes back to
working fine for that period of time. I have noticed I can shorten or
lengthen the time that it remains active by what programs I launch, primarly
AIM and iTunes. If I do not use either of those, it can stay up for around 4
days, if I use them both it goes down to 2 days.

Around 2-3 months ago my computer began to do this. I have been
troubleshooting on and off since then, but since it was not to any extreem
yet I was not too concerned. However, recently the problem has been
progressing. It started with it doing this around every 7 days, so I could
live with it. However, I do not like rebooting my computer every other day,
so I am hoping to resolve this.

System information in this picture:
http://i219.photobucket.com/albums/cc280/God-Follower/ComputerSpecs.jpg

I connect to the internet via Cable, and I am connected to my home network
via Ethernet. However, it does not appear to be a TCP/IP issue, because
internal communications are still accessible. My network icon remains in the
tray, and it shows data movement when I use the internal network. I have
tried repairing the problem using Windows built-in diagnostics, to no avail.


Here is the results of Internet Explorer's diagnostic program, copied from
the log file(picture of results below).
Hopefully BBcode works on this site, or else this will be long.
[codebox]
Last diagnostic run time: 06/09/09 11:34:09 WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback
communication. Error 10055.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
error Provider entry RSVP TCP Service Provider could not perform simple
loopback communication. Error 10055.
error A connectivity problem exists with an installed LSP.
action Automated repair: Reset WinSock catalog
action Successfully executed: netsh winsock reset catalog
info System restart required



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=Intel(R) 82566DM
Gigabit Network Connection, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter,
MediaType=LAN, SubMediaType=1394
info Network connection: Name=Sprint PCS Vision, Device=Palm Treo Modem,
MediaType=PHONE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn HTTP: Error 12017 connecting to www.microsoft.com: The operation has
been canceled
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection
with the server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with
the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the
server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
[/codebox]

http://i219.photobucket.com/albums/cc280/God-Follower/Self-Diag.jpg

Pictures detailing the command prompts ipconfig /all, and ipconfig /release
http://i219.photobucket.com/albums/cc280/God-Follower/IPCONF-B4.jpg
http://i219.photobucket.com/albums/cc280/God-Follower/ReleaseAttempt.jpg


When I tried to do a system file check, it prompted me to insert my XPPro
CD. Since the only XPPro disk I have is my Upgrade CD, I could not complete
it.
 
God-Follower said:
After my computer has remained on for around 48-72 hours, it loses all
internet connectivity, both in IE and in Outlook, along with all other
programs. Prior to that time, it works fine. If I reboot, it goes back to
working fine for that period of time. I have noticed I can shorten or
lengthen the time that it remains active by what programs I launch, primarly
AIM and iTunes. If I do not use either of those, it can stay up for around 4
days, if I use them both it goes down to 2 days.

Around 2-3 months ago my computer began to do this. I have been
troubleshooting on and off since then, but since it was not to any extreem
yet I was not too concerned. However, recently the problem has been
progressing. It started with it doing this around every 7 days, so I could
live with it. However, I do not like rebooting my computer every other day,
so I am hoping to resolve this.
Click to expand...
I connect to the internet via Cable, and I am connected to my home network
via Ethernet. However, it does not appear to be a TCP/IP issue, because
internal communications are still accessible. My network icon remains in the
tray, and it shows data movement when I use the internal network. I have
tried repairing the problem using Windows built-in diagnostics, to no avail.


Here is the results of Internet Explorer's diagnostic program, copied from
the log file(picture of results below).
Hopefully BBcode works on this site, or else this will be long.
[codebox]
Last diagnostic run time: 06/09/09 11:34:09 WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback
communication. Error 10055.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
error Provider entry RSVP TCP Service Provider could not perform simple
loopback communication. Error 10055.
error A connectivity problem exists with an installed LSP.
action Automated repair: Reset WinSock catalog
action Successfully executed: netsh winsock reset catalog
info System restart required



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=Intel(R) 82566DM
Gigabit Network Connection, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter,
MediaType=LAN, SubMediaType=1394
info Network connection: Name=Sprint PCS Vision, Device=Palm Treo Modem,
MediaType=PHONE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn HTTP: Error 12017 connecting to www.microsoft.com: The operation has
been canceled
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection
with the server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with
the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the
server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
Click to expand...
When I tried to do a system file check, it prompted me to insert my XPPro
CD. Since the only XPPro disk I have is my Upgrade CD, I could not complete
it.
Click to expand...


#-Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

- Click on Connections tab then click LAN Settings Button, there make sure
nothing checked.

-Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest)
&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0

and click Apply then [OK] to close the IE properties

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Open Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.
or this tool (winsock-Fix) from here:
http://www.nasstec.co.uk/tools.html


#- Try to Power or unplug the Power cord for the Router/Modem for about 40
seconds then turn the computer OFF for the same amount of time and wait for
the time to go by!!.
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

HTH,
nass
 
Hi
Do you have a Router?
If you do make sure that the WAN port is configured to be always alive.
Jack (MS, MVP-Networking)

God-Follower said:
After my computer has remained on for around 48-72 hours, it loses all
internet connectivity, both in IE and in Outlook, along with all other
programs. Prior to that time, it works fine. If I reboot, it goes back to
working fine for that period of time. I have noticed I can shorten or
lengthen the time that it remains active by what programs I launch,
primarly
AIM and iTunes. If I do not use either of those, it can stay up for around
4
days, if I use them both it goes down to 2 days.

Around 2-3 months ago my computer began to do this. I have been
troubleshooting on and off since then, but since it was not to any extreem
yet I was not too concerned. However, recently the problem has been
progressing. It started with it doing this around every 7 days, so I could
live with it. However, I do not like rebooting my computer every other
day,
so I am hoping to resolve this.

System information in this picture:
http://i219.photobucket.com/albums/cc280/God-Follower/ComputerSpecs.jpg

I connect to the internet via Cable, and I am connected to my home network
via Ethernet. However, it does not appear to be a TCP/IP issue, because
internal communications are still accessible. My network icon remains in
the
tray, and it shows data movement when I use the internal network. I have
tried repairing the problem using Windows built-in diagnostics, to no
avail.


Here is the results of Internet Explorer's diagnostic program, copied from
the log file(picture of results below).
Hopefully BBcode works on this site, or else this will be long.
[codebox]
Last diagnostic run time: 06/09/09 11:34:09 WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple
loopback
communication. Error 10055.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
error Provider entry RSVP TCP Service Provider could not perform simple
loopback communication. Error 10055.
error A connectivity problem exists with an installed LSP.
action Automated repair: Reset WinSock catalog
action Successfully executed: netsh winsock reset catalog
info System restart required



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=Intel(R)
82566DM
Gigabit Network Connection, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter,
MediaType=LAN, SubMediaType=1394
info Network connection: Name=Sprint PCS Vision, Device=Palm Treo Modem,
MediaType=PHONE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn HTTP: Error 12017 connecting to www.microsoft.com: The operation has
been canceled
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A
connection
with the server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with
the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with
the
server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
[/codebox]

http://i219.photobucket.com/albums/cc280/God-Follower/Self-Diag.jpg

Pictures detailing the command prompts ipconfig /all, and ipconfig
/release
http://i219.photobucket.com/albums/cc280/God-Follower/IPCONF-B4.jpg
http://i219.photobucket.com/albums/cc280/God-Follower/ReleaseAttempt.jpg


When I tried to do a system file check, it prompted me to insert my XPPro
CD. Since the only XPPro disk I have is my Upgrade CD, I could not
complete
it.
Click to expand...
 
Nass


It is not a browser third party app problem, because it does the same thing
with outlook, Chrome, and any other internet-accessing application. I posted
what happens when I try to manipulate the network card in command when it is
in the mentioned mode, please look at the pictures. I have Ad-Aware, Spybot
S&D, and Symantec Client Firewall and Antivirus. All come up clean. It is not
a router issue, because as mentioned no other computers on the network are
effected. I have tried using a different port on the switch.

Jack
Click to expand...

Please read above post referring to router and it's functionality.
 
3 day bump.

God-Follower said:
It is not a browser third party app problem, because it does the same thing
with outlook, Chrome, and any other internet-accessing application. I posted
what happens when I try to manipulate the network card in command when it is
in the mentioned mode, please look at the pictures. I have Ad-Aware, Spybot
S&D, and Symantec Client Firewall and Antivirus. All come up clean. It is not
a router issue, because as mentioned no other computers on the network are
effected. I have tried using a different port on the switch.



Please read above post referring to router and it's functionality.
Click to expand...
 
The error in the Image show that your machine not getting an Auto IP address
from the router, try to Enable the DHCP to assign an Auto IP for the machine.
By going to the Router Browser page and enable the DHCP.

Try this first:
Open Run then Type these commands and Reboot your machine.

netsh winsock reset catalog

netsh int ip reset reset.log


How to determine and to recover from Winsock2 corruption in Windows Server
2003, in Windows XP, and in Windows Vista

http://support.microsoft.com/kb/811259

Do you have 2Wire by any chance?

And tell us about your network setup and did this happened after an update
or new software being installed.
Did you tried Restore Point from system Restore?
 
I do not have DHCP enabled, I use a static address. So, I would not think
that would be the issue. I checked the Winsock catalog, it all seems to be in
order.

My network setup is My computer>LinksysWRG54TS Router/Cable modem. No
external switches or hubs involved. On the network is also another computer,
run the same way. Wireless is built into the router, so no access point is
present.

This just began happening, nothing had changed. As stated, it began a long
time ago, but has been gradually getting worse.
 
Try to renable the DHCP and let the machines get the Auto IP address from
the Router.
To do that try to type the Router IP address in the address bar: 192.168.1.1
Make sure the DHCP enabled then go tom the Machines Adapters/NIC properties
and make them assigned an Auto IP and DNS addresses.

Let us know your progress.
 
What is the idea behind this? I would just as soon not have DHCP enabled, as
it is one more thing for someone else to figure out if they manage to connect
to my network. I do have some level of experience in networking and computer
management/maintenance, I am not a typical end-user.


I do not see what having the router assign me an address will gain us in
this situation, however if I am missing something, please fill me in.
 
Your problem in your DNS. If you tried to assign An Auto IPs then after
making sure all working, you can try to assign Static IPs again!

I can't see a problem in a ssigning an Auto IP nor Static but for
troubleshooting scenario we want to make sure the DNS is working and did you
assign the DNS or been given Auto by the Router?
 
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