Internet connections

  • Thread starter Thread starter Allan
  • Start date Start date
A

Allan

After updating XP via the Windows Update site, I found
that my internet connections had been deleted. When I
try to add a new connection I get: -

Error 711: A configuration error on this computer is
preventing this connection.

The solution to this particular problem involves starting
the Remote Access Connection Manager, however I am then
faced with the following error: -

Error 5: Access denied.

What am I supposed to do??!!

Thanks.
 
Allan,

This issue may occur if the following services are disabled:

Telephony
Remote Access Connection Manager
Remote Access Auto Connection Manager

Cannot Load Remote Access Service Connection Manager" Error Message When You
Create Network Connection
http://support.microsoft.com/?kbid=330163

--
Regards,

Ramesh (MS-MVP)
(e-mail address removed)
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


After updating XP via the Windows Update site, I found
that my internet connections had been deleted. When I
try to add a new connection I get: -

Error 711: A configuration error on this computer is
preventing this connection.

The solution to this particular problem involves starting
the Remote Access Connection Manager, however I am then
faced with the following error: -

Error 5: Access denied.

What am I supposed to do??!!

Thanks.
 
I get the 'Error 5: Access denied" when I try to enable
the services that you suggest - that is my main problem.

Any ideas?..

Allan
 
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