internet connection

[Guest]

My laptop(F/siemens/amilio pro) ..Over the last week my internet connection
has been disconnecting its self for
no known reason. Connecting is fine, then after a random time it disconnects
sometimes 1 minutes, sometimes 5
I have tried disconnecting other phone lines to see if power surges is the
cause - but this did not help
The icons on the PC tell me that the P_C is stil connected, but this is not
so as pages will not load.
I have an up to date virus checker and adware software in place, so no known
virus problem.I have connected the cable from my home pc ( which has no
probs )and all is fine...so that means its the laptop..any ideas???

help please?

 

[jeffrey]

Hi,

Its a long shot, but check the power setting on the modem, make sure windows
isn`t shutting it down. I think its in the modem properties. Go to control
panel, system, hardware, device manager, the right click your modem, choose
properties and see if it has a power management tab, then make sure "Allow
the computer to turn off this device to save power" is not check, or
something similiar to that. That might be the solution, not sure though.

Jeff

 

[Guest]

Thanks for the reply,checked that ..but it is all in order there...any other
ideas??

Hi,

Its a long shot, but check the power setting on the modem, make sure windows
isn`t shutting it down. I think its in the modem properties. Go to control
panel, system, hardware, device manager, the right click your modem, choose
properties and see if it has a power management tab, then make sure "Allow
the computer to turn off this device to save power" is not check, or
something similiar to that. That might be the solution, not sure though.

Jeff

 

[jeffrey]

Hi,

only other solution I can think of at the moment is the modem drivers. You
can try several things, update the driver, unistall the driver, reboot and
let windows find it and install the driver again, find an updated driver
then manually unistall the driver and installing the new one. There are
several ways to do it.. Also, I beleive some modems comes with a diagnostic
program that you can run to test it. Not sure, I haven`t used a modem in
over 6 years. Another thing to try is, using an external modem on the same
line to ensure its the computer or not, but only if you can borrow someone
else`s, not worth spending money if its not necessary.

Jeff

Thanks for the reply,checked that ..but it is all in order there...any other
ideas??