internet connction

[scudder]

I have not been able to connect to the internet after upgrading to service pk
3. My laptop and desktop shares the same connection but my desktop keep
displaying the message "cable unplugged" but no cable is unplugged. The techs
@ best buy told us that it was not a hardware issue and that the os was
damaged, I do not trust them. Please help!!! Thanks

 

[Robert L. \(MS-MVP\)]

Posting the result of ipconfig /all may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[Jack \(MVP-Networking\).]

Hi
Follow the process as described on this page, it would help you to find what
is wrong with the Network Configuration.
http://www.ezlan.net/debug.html
Jack (MS, MVP-Networking)