Internet CLosing Problems

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hey,
My internet when i go to close it brings up a Send, Don't Send Close Box.
I'm trying to find out how to stop it because it does it every time i close
out of the internet. It as never done it before until just recently, and it
has not stoped since it has started. I appreicate the help.
 
thanks, that was the first thing that i thought of when i figured out that it
would not stop but it found nothing and it does a scan everyday and does not
find anything. if you have any more suggestions that would be great thanks
 
Hi,
Does this happen when you close Internet Explorer, when you close your
e-mail program or when you disconnect from your ISP?

Which e-mail program?

Do you have unsent e-mails in the Outbox?

Don
[MS MVP- IE]
 
it happens when i close out of Internet Explorer, and when other screens come
up.

Don Varnau said:
Hi,
Does this happen when you close Internet Explorer, when you close your
e-mail program or when you disconnect from your ISP?

Which e-mail program?

Do you have unsent e-mails in the Outbox?

Don
[MS MVP- IE]

Computer Girl said:
Hey,
My internet when i go to close it brings up a Send, Don't Send Close Box.
I'm trying to find out how to stop it because it does it every time i close
out of the internet. It as never done it before until just recently, and it
has not stoped since it has started. I appreicate the help.
Click to expand...
Click to expand...
 
Oh...
This is the window that says something like "Internet Explorer has
encountered a problem and must close," right?

This is probably a malware problem. (Adware, spyware, hijacker, parasite.)
Start withStart with BHO Demon from
http://www.definitivesolutions.com/bhodemon.htm You may just have a
troublesome Browser Helper Object. BHO Demon will allow you to easily,
safely disable it.

Then download and run CWShredder and Ad-aware. Check for updates for
Ad-aware before running the program.
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://inetexplorer.mvps.org/darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

If unsuccessful with those programs, you may have to post a HijackThis log
for analysis. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps then post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30

Be patient. It's a busy forum.

HijackThis logs are also analyzed at these (and other) forums. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.
http://castlecops.com/forums.html
http://temerc.com/phpBB2/
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://forum.iamnotageek.com/index.php
http://www.spywarewarrior.com/index.php
http://forums.maddoktor2.com/index.php
http://forums.net-integration.net/
http://www.geekstogo.com/forum/index.php

Or...
A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, security,
anti-virus, etc. You may have to reinstall, or not reinstall, a program.

This (lengthy) troubleshooting process may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

There are other possibilities covered at
http://inetexplorer.mvps.org/archive/answers_10.htm#close

Hope this helps,
Don
[MS MVP- IE]
 
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