Hi Charlie,
One thing to add, please check if you could open the following URL directly
for Sports By Fox Sports.
http://msn.foxsports.com/
You may also capture a screen shot of the result to me so that I can
understand the issue clearly.
To capture a screen shot, please follow the steps below:
Step 1: When the error message appears, press the Pr Scrn key located at
the
top-right corner of the keyboard to capture a screen shot.
Step 2: Click Start, select Run, type MSPAINT in the Open box, and then
click OK.
Step 3: Use Ctrl + V to paste the screen shot to the canvas. When we are
prompted
to enlarge the bitmap, press Y or Enter.
Step 4: Click the File (or press Alt+ F) menu and select Save.
Step 5: Select Desktop in the 'Save in' box and type 'screen' in the File
name
box.
Step 6: Select JPEG in the Save as type box and click OK.
The screen shot is located on the Desktop and named screen.jpg. Please send
it to (e-mail address removed).
Sincerely,
Jack Wang, MCSE 2000/2003, MCSA 2000/2003, MCDBA, MCSD
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Newsgroups: microsoft.public.win2000.termserv.apps
| From: (e-mail address removed) (Jack Wang [MSFT])
| Organization: Microsoft
| Date: Wed, 01 Sep 2004 05:38:44 GMT
| Subject: RE: Internet Browsing Impeeded
| X-Tomcat-NG: microsoft.public.win2000.termserv.apps
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
|
| Hi Charlie,
|
| Thank you for the reply.
|
| I found that the issue may be related with the scripting. Please refer to
| the folowing links to download and install Windows Script and Java VM.
|
| Windows Script 5.6 for Windows 2000 and XP
|
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-
| 86eb-95a22b832caa&DisplayLang=en
|
|
http://www.java.com/en/index.jsp
|
| Also, you may re-register the URLMON.DLL file.
|
| 1. Click Start, click Run, type the following command in the Open box:
|
| Regsvr32 URLMON.DLL
|
| Notes:
| 1). There is a space letter between Regsvr32 and URLMON.DLL.
|
| 2. Click OK.
|
| After the "DllRegisterServer in URLMON.DLL succeeded" message pops up, we
| then check to see if the problem exists in IE.
|
| If the issue still exists, please reinstall IE 6 SP1 from the link below.
|
|
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.mspx
|
| In addition, in order to get managed support for your issues, please be
| sure to post
| using your TechNet posting alias ONLY: (e-mail address removed) so that
we
| are flagged to look at your issues.
|
| We apologize for any inconvenience caused by this!
|
| Please let us know if you experience any problem while making a post
using
| your TechNet posting alias.
|
| Sincerely,
| Jack Wang, MCSE 2000/2003, MCSA 2000/2003, MCDBA, MCSD
| Microsoft Online Partner Support
|
| Get Secure! -
www.microsoft.com/security
|
| =====================================================
| When responding to posts, please "Reply to Group" via
| your newsreader so that others may learn and benefit
| from your issue.
| =====================================================
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
| --------------------
| | Content-Class: urn:content-classes:message
| | From: <
[email protected]>
| | Sender: <
[email protected]>
| | References: <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| | Subject: RE: Internet Browsing Impeeded
| | Date: Tue, 31 Aug 2004 10:41:59 -0700
| | Lines: 224
| | Message-ID: <
[email protected]>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | charset="iso-8859-1"
| | Content-Transfer-Encoding: 7bit
| | X-Newsreader: Microsoft CDO for Windows 2000
| | X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| | Thread-Index: AcSPgdDzV0tSSD+iSMyHOB5J0gEmHw==
| | Newsgroups: microsoft.public.win2000.termserv.apps
| | Path: cpmsftngxa10.phx.gbl
| | Xref: cpmsftngxa10.phx.gbl microsoft.public.win2000.termserv.apps:14017
| | NNTP-Posting-Host: tk2msftngxa12.phx.gbl 10.40.1.164
| | X-Tomcat-NG: microsoft.public.win2000.termserv.apps
| |
| | Every instruction was followed. There was only one plug-
| | in in the plug in folder. It was the Adobe reader plug
| | in. There were two entries in the registry under the
| | browser helper folder. Alas, i did not write down their
| | number. The server was rebooted.
| |
| | 1. Windows explorer was tested. The results were the same
| | as browsing with Internet Explorer. For example, the Fox
| | sports net link on
www.msn.could not be opened.
| | 2. Issue sill exists after plug-ins were removed. Tried
| | to browse via a terminal session, and from the console.
| | 3. Using Symantec Antivirus client, v8 as the antivirus
| | program.
| | 4. Spybot is installed, but it was installed after this
| | situation started. It was one of the attempts made to
| | rectify this situation.
| | 5. There is no firewall installed. Firewall is maintained
| | by service provider. No other computer in WAN is
| | experiencing this difficulty.
| |
| | I will not be able to uninstall the antivirus program
| | until this weekend. Any other suggestions between now and
| | them?
| |
| | I have another situation with the terminal server, Users
| | can not paste files int their session.
| | This issue will be a new post here. (new posting alias =
| | (e-mail address removed))
| | >-----Original Message-----
| | >Hi
| | >
| | >Thank you for the update!
| | >
| | >I am not sure if you have followed my suggestion. Since
| | the IE issue may
| | >affect any user, I suggest we clean the plugins and
| | extensions to try
| | >again. Also, please collect the following information to
| | me. I appreciate
| | >your time.
| | >
| | >1. Have you tried the Windows Explorer? What is the
| | result?
| | >
| | >2. Please check if the issue still exists after you clean
| | the IE plugins
| | >and extensions.
| | >
| | >3. Do you use ISA Server, Proxy Server or router?
| | >
| | >4. Please uninstall the anti-virus program, firewall
| | program and other spy
| | >ware programs and try again.
| | >
| | >Sincerely,
| | >Jack Wang, MCSE 2000/2003, MCSA 2000/2003, MCDBA, MCSD
| | >Microsoft Online Partner Support
| | >
| | >Get Secure! -
www.microsoft.com/security
| | >
| | >=====================================================
| | >When responding to posts, please "Reply to Group" via
| | >your newsreader so that others may learn and benefit
| | >from your issue.
| | >=====================================================
| | >
| | >This posting is provided "AS IS" with no warranties, and
| | confers no rights.
| | >--------------------
| | >| Content-Class: urn:content-classes:message
| | >| From: <
[email protected]>
| | >| Sender: <
[email protected]>
| | >| References: <
[email protected]>
| | ><
[email protected]>
| | >| Subject: RE: Internet Browsing Impeeded
| | >| Date: Mon, 30 Aug 2004 16:25:08 -0700
| | >| Lines: 117
| | >| Message-ID: <
[email protected]>
| | >| MIME-Version: 1.0
| | >| Content-Type: text/plain;
| | >| charset="iso-8859-1"
| | >| Content-Transfer-Encoding: 7bit
| | >| X-Newsreader: Microsoft CDO for Windows 2000
| | >| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| | >| thread-index: AcSO6Ja3bHY6Q21KTUe82vM1hKUJAg==
| | >| Newsgroups: microsoft.public.win2000.termserv.apps
| | >| Path: cpmsftngxa10.phx.gbl
| | >| Xref: cpmsftngxa10.phx.gbl
| | microsoft.public.win2000.termserv.apps:14005
| | >| NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
| | >| X-Tomcat-NG: microsoft.public.win2000.termserv.apps
| | >|
| | >| Your suggestions did not remedy the situation.
| | Although,
| | >| the situation has changed slightly. I as the
| | >| administrator can not browse to the same sites my users
| | >| are having trouble connecting.
| | >|
| | >| More suggestions would be welcomed.
| | >|
| | >| c.
| | >|
| | >| >-----Original Message-----
| | >| >Hi Charlie,
| | >| >
| | >| >Thank you for posting and sorry for the delay.
| | >| >
| | >| >After reading your message, I found that this seems a
| | IE
| | >| issue. Policies
| | >| >are not used to prevent the user from using some web
| | >| pages. I would like to
| | >| >suggest you use Windows Explorer to surfing the
| | Internet
| | >| instead of using
| | >| >IE. If it works fne, I think the issue may be related
| | >| with IE plugins. Some
| | >| >IE plugin may need administrator privilege. Please
| | refer
| | >| to the following
| | >| >method to clean them.
| | >| >
| | >| >1. Open Windows Explorer and find the C:\Program
| | >| Files\Internet
| | >| >Explorer\PLUGINS folder.
| | >| >
| | >| >2. Create a new folder on the desktop and move all the
| | >| plug-ins in the
| | >| >PLUGINS
| | >| >folder to the new folder.
| | >| >
| | >| >3. Open Internet Explorer.
| | >| >
| | >| >4. Click Tools and select Internet Options.
| | >| >
| | >| >5. On the General tab, click Delete Files within the
| | >| Temporary Internet
| | >| >files section.
| | >| >
| | >| >6. Select the Delete all offline content check box,
| | click
| | >| OK.
| | >| >
| | >| >7. Click Delete Cookies, and click OK.
| | >| >
| | >| >8. Click Clear History within the History section,
| | click
| | >| Yes.
| | >| >
| | >| >9. Click the Advanced tab and uncheck Enable third-
| | party
| | >| browser
| | >| >extensions.
| | >| >
| | >| >10. Click OK.
| | >| >
| | >| >11. Remove registry keys.
| | >| >
| | >| >Step 1: Backup the Registry of the computer.
| | >| >
| | >| >a) Click Start and select Run.
| | >| >
| | >| >b) Type regedit in Open box and click OK.
| | >| >
| | >| >c) Click File and select Export.
| | >| >
| | >| >d) Below Export range select All.
| | >| >
| | >| >e) Select Desktop in Save in box and type backup in
| | File
| | >| Name.
| | >| >
| | >| >f) Click Save.
| | >| >
| | >| >Note: The backup file is on the Desktop and named
| | >| backup.reg.
| | >| >
| | >| >Step 2: Find and delete the following registry key.
| | >| >
| | >|
| | >HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
| | >| on\Explorer\Browse
| | >| >r
| | >| >Helper Objects
| | >| >
| | >| >Step 3: Find and delete the all the sub keys in the
| | >| following registry key
| | >| >(don't
| | >| >delete the following registry key).
| | >| >
| | >| >HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
| | >| Explorer\Plugins\Extension
| | >| >
| | >| >Step 4: Restart the computer.
| | >| >
| | >| >If the issue still exists, please confirm if the issue
| | >| still exists when
| | >| >the normal user logs on to the Terminal Server
| | computer
| | >| locally.
| | >| >
| | >| >Hope this helps!
| | >| >
| | >| >Sincerely,
| | >| >Jack Wang, MCSE 2000/2003, MCSA 2000/2003, MCDBA, MCSD
| | >| >Microsoft Online Partner Support
| | >| >
| | >| >Get Secure! -
www.microsoft.com/security
| | >| >
| | >| >=====================================================
| | >| >When responding to posts, please "Reply to Group" via
| | >| >your newsreader so that others may learn and benefit
| | >| >from your issue.
| | >| >=====================================================
| | >| >
| | >| >This posting is provided "AS IS" with no warranties,
| | and
| | >| confers no rights.
| | >| .
| | >| >
| | >|
| | >
| | >.
| | >
| |
|
