internet access

  • Thread starter Thread starter frustrated
  • Start date Start date
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frustrated

I have a DSL connection through a 2-Wire LAN connection
that has a problem with Windows Internet Explorer. It
doesn't seem to be able to access the internet. Netscape
Navigator does but not IE. I have tried many things
including reconfiguring the connection and reinstalling it.
It was working for a while before it had this problem yet
NN always works. What am I doing wrong?
 
-----Original Message-----
I have a DSL connection through a 2-Wire LAN connection
that has a problem with Windows Internet Explorer. It
doesn't seem to be able to access the internet. Netscape
Navigator does but not IE. I have tried many things
including reconfiguring the connection and reinstalling it.
It was working for a while before it had this problem yet
NN always works. What am I doing wrong?
.
I do not know which DSL ISP you are using but if it is
SBC then it is definetly not your fault. They are
constatly having problems with their system - contact the
level one tech. support for possible solutions if
unsatisfied then have them transfer you to level two tech.
support. The Second option is usuallyn the best and the
most comprohensive. I hope this a help.
 
If Netscape works, but Internet Explorer won't, the
problem will likely be in Internet Explorer, and not with
the ISP or DSL line. The DSL is obviously working if
Netscape is getting web sites.

Have you tried clearing the "Temporary Internet Files" in
Internet Explorer? Go to the control panel and select
Internet Options. Click on Delete Files in the middle of
that window and click OK on the confirmation box. I would
also delete the cookies too.

If that doesn't work try going to start then run type
in "cmd" without the quotes, at the c:\ prompt type
in "nslookup www.yahoo.com" again w/o the quotes, and hit
enter. Look for something that says "non-autoritative
answer:" under that it should say a name of
www.yahoo.akadns.net and several IP addresses. Take the
first IP address (216.109.118.65) and type that into the
address bar of Internet Explorer.
 
Go to your Internet Options , Connections, Lan Settings
and uncheck "Automatically detect Settings. I have seen
this cause connection problems with some ISPs
 
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