KMJR said:
Hello can anyone helpme ?
when I access the internet and been on it for about 10 mins I recieve page
cannot be displayed I run a diagonsitc from the list the page provides and
recieves a message about winsock has encountered an error on this computer
and it fixes it and restarts the pc.
I can access once it has booted up but it is driving me round the bend as it
is keep on happening
please help me
Hi,
The winsock can be damaged/corrupted by many causes:
1- A malware can corrupt the winsock
2- a badly written add-ons or incompatible add-ons on your browser
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
After the scan run disk cleanup on your drive.
Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset [OK]
Or download this tool the winsock fix to do it Auto:
http://www.nasstec.co.uk/tools.html
Execute and Reboot your machine.
HTH.
nass