Ean said:
Hi
I am having major problems with an XP installation. when i
try to add an Internet connection through the wizard, the
dial up option is greyed out. I have looked in services
and see that the remote access connection manager service
is not started. When i try to start the service it tells
me access is denied.
Any help would be great
E
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I just love all of these totally vague postings.
How about mentioning what KIND of "XP installation" you are
talking about? Think that just MIGHT help someone else understand
what the cause of the issue is? Here is my GUESS:
You did an upgrade from an XP cdrom that did not include
Service Pack 1 and the previous installation of XP did include SP1.
When you did that upgrade, you removed SP1 and all XP Critical Updates
including the one that deals with the RPC vulnerability exploited by the
MSBLASTER worm and its variants. Before you connect to
the Internet, make sure you are behind a router with a firewall
or have a functioning third-party firewall or have the XP ICF
enabled. Then you will need to immediately go to the Windows
Update site and get all Service Packs (SP1A) and critical updates
installed. SP1A will need to be installed separately and be sure
to reboot before going back for the rest of the critical updates.
This article will restore your Dial Up connection:
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441
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