F
flowe
Hi all
Using: XPH SP2, all updates save SP3, connected by USB to modem and TV cable.
Most of the time, my internet connection works ok,
digital phone over same modem works reliably.
Seldom, but ever again, I get "restricted connectivity" (translating from
German).
In Mai, I had this problem lasting for one and a half days.
Testing a good connection with "nslookup www.provider.ch", I get this:
Server: ns5.provider.net
Address: 62.2.24.162
Non authorized reply:
Name: www.provider.ch
Address: 62.2.16.94
While restricted connectivity, I get:
DNS request timed out - timeout 2 seconds
*** Server name for Address 62.2.24.162 not detected: timed out
(... times 3)
I then try household remedies, such as rebooting, completely removing the
modem from power and data lines and reinstalling after some 5 minutes, as
last resource restoring a C partition image (Ac-ronis TrueImage). The USB
part does not appear to be involved, since digital phone works flawlessly.
Last night, I had a chat with a likely capable provider's supporter, he
confirming no known issued at their end, then checking and testing all
settings, including on/off of firewall and process malware con-trol. In the
end he suspected some problem in a so called "Host file" - something I don't
know anything about - and suggested to approach MS for support, but the
exorbitant fee asked makes this unlikely.
The issue to my knowledge does not depend on any particular operation or
condition.
Malware influence appears to me as unlikely (lots of precautions).
Any diagnostic questions welcome...
Many thanks in advance
Using: XPH SP2, all updates save SP3, connected by USB to modem and TV cable.
Most of the time, my internet connection works ok,
digital phone over same modem works reliably.
Seldom, but ever again, I get "restricted connectivity" (translating from
German).
In Mai, I had this problem lasting for one and a half days.
Testing a good connection with "nslookup www.provider.ch", I get this:
Server: ns5.provider.net
Address: 62.2.24.162
Non authorized reply:
Name: www.provider.ch
Address: 62.2.16.94
While restricted connectivity, I get:
DNS request timed out - timeout 2 seconds
*** Server name for Address 62.2.24.162 not detected: timed out
(... times 3)
I then try household remedies, such as rebooting, completely removing the
modem from power and data lines and reinstalling after some 5 minutes, as
last resource restoring a C partition image (Ac-ronis TrueImage). The USB
part does not appear to be involved, since digital phone works flawlessly.
Last night, I had a chat with a likely capable provider's supporter, he
confirming no known issued at their end, then checking and testing all
settings, including on/off of firewall and process malware con-trol. In the
end he suspected some problem in a so called "Host file" - something I don't
know anything about - and suggested to approach MS for support, but the
exorbitant fee asked makes this unlikely.
The issue to my knowledge does not depend on any particular operation or
condition.
Malware influence appears to me as unlikely (lots of precautions).
Any diagnostic questions welcome...
Many thanks in advance