Or check you server's raw logs for any errors at the ~ time the user had a problem
--
_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
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_____________________________________________
|I figure the only way to figure it out is to get my hands on a PC that it
| isn't working correctly on.
| Thanks for the assist.
|
| | > It could be a browser security setting or firewall or AV application, etc.
| >
| > --
| > ==============================================
| > Thomas A. Rowe
| > Microsoft MVP - FrontPage
| > ==============================================
| > Agents Real Estate Listing Network
| >
http://www.NReal.com
| > ==============================================
| >
| >
| > | >> We've done that, the other company I work for is the host.
| >> Could a problem with a users PC cause a server side script to not work
| >> properly?
| >>
| >> | >>> Ask the web host to stop and restart the site/server may clear this up.
| >>>
| >>> --
| >>> ==============================================
| >>> Thomas A. Rowe
| >>> Microsoft MVP - FrontPage
| >>> ==============================================
| >>> Agents Real Estate Listing Network
| >>>
http://www.NReal.com
| >>> ==============================================
| >>>
| >>>
| >>> | >>>> That's just it, there's no error, they click submit, and it's like they
| >>>> clicked nothing, the form just sits there instead of submitting and
| >>>> redirecting them to the confirmation page.
| >>>>
| >>>> | >>>>> There is no way to tell what is wrong without an error message. Check
| >>>>> with the users that have to problem to see what browser they are
| >>>>> using, etc., if they have session cookies enabled, etc.
| >>>>>
| >>>>> FYI: You might want to consider having the user type the word "YES"
| >>>>> instead of selecting it in the dropdown menu, because sometime the
| >>>>> mouse can auto select value via the scroll wheel.
| >>>>>
| >>>>> --
| >>>>> ==============================================
| >>>>> Thomas A. Rowe
| >>>>> Microsoft MVP - FrontPage
| >>>>> ==============================================
| >>>>> Agents Real Estate Listing Network
| >>>>>
http://www.NReal.com
| >>>>> ==============================================
| >>>>>
| >>>>>
| >>>>> | >>>>>> On a site I set up I have an online employment application that gets
| >>>>>> processed by ASP. I've tested it numerous times (from different
| >>>>>> computers) and it always works, but on occasion when someone fills it
| >>>>>> out and hits "submit" nothing happens. Any clue as to where to start
| >>>>>> looking?
| >>>>>>
http://www.waterlineind.com/employment_app.htm
| >>>>>>
| >>>>>
| >>>>>
| >>>>
| >>>>
| >>>
| >>>
| >>
| >>
| >
| >
|
|