interface

  • Thread starter Thread starter NetPsycho
  • Start date Start date
N

NetPsycho

Hi,

I have a problem:
I can't install the new ATI CATALYST 4.9 because:

Setup failed to launch installation engine:
This interface is not supported.

(I translated it from German)

Have anyone a solution for that problem?
 
Hi,

I have a problem:
I can't install the new ATI CATALYST 4.9 because:

Setup failed to launch installation engine:
This interface is not supported.

(I translated it from German)

Have anyone a solution for that problem?
Click to expand...

Are you installing the right drivers for your display adapter? The error
message makes it sound as if the drivers you're trying to install are not
the ones for the hardware that is present.
 
I have ATI Radeon 9600 XT
so that are the right drivers

When I want to install WinDVD6 this message appears too
 
I have ATI Radeon 9600 XT
so that are the right drivers
Click to expand...

There is a link at the ATI site that is titled "Repairing a Failed
Installation." The link leads to this page:
http://www.ati.com/support/installation/removal.html
When I want to install WinDVD6 this message appears too
Click to expand...

There are minimum system requirements for WinDVD. It's possible that this
won't install until you get your driver installed. Once the driver is
installed, confirm that you are using 24bit color and that you have at
least DirectX 8.1 installed (you're probably up to DX9 already so this part
shouldn't be an issue). Then try the WinDVD installation again.
 
hm... the message appears when the InstallShield is
starting

I have also the minimum system requirements for WinDVD6
-Direct X9c
-older graphics drivers and they already worked with WinDVD

so I think that the problem is in InstallShield
 
hm... the message appears when the InstallShield is
starting

I have also the minimum system requirements for WinDVD6
-Direct X9c
-older graphics drivers and they already worked with WinDVD

so I think that the problem is in InstallShield
Click to expand...

Are you logged on with an account in the administrative group or utilizing
RunAs, when trying the installs?

Have you cleared all files in your Local Settings\Temp and Windows\Temp
folders before re-trying the installs?
 
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