Interesting IE 6 problem

G

Guest

Starting yesterday, my IE browser stopped working. When I launch the browser, I get a DNS error. All other internet apps work (AIM, etc)

Heres the interesting part. I enabled the address toolbar and tried to connect to my company's FTP site with the browser..it worked. Then leaving the ftp site by typing a web address in the address space, the browser works. If I launch another browser session, it wont work. If I launch the FTP site from any shortcut, it wont work. The only way that I can get the browser to work is to use the "ftp://xxx.xxx.xxx.xxx" from the address toolbar, then use the browser that opens. If I create a shortcut to that same address, it doesnt work.

This is definately not an IP issue

I suspect that this is a registry issue, perhaps in the way that the browser deals with http requests, but I am not sure where to go from here.

Just so you know:

Antivirus is up to date and the system has been scanned
Spyware has been detected/deleted
OS is XP pro. All Windows updates done
IE 6 has been removed and reinstalled
I did an installation repair with the XP pro disk
I did an in-place upgrage witht he XP disk
I restored the TCP/IP stack to it's initial state

Thanks in advance for your input
 
J

JR

Hi Tom,
You may want to look into this (very bottom of this page):
http://www.cexx.org/lspfix.htm
-----Original Message-----
Starting yesterday, my IE browser stopped working. When
I launch the browser, I get a DNS error. All other
internet apps work (AIM, etc)
Heres the interesting part. I enabled the address
toolbar and tried to connect to my company's FTP site
with the browser..it worked. Then leaving the ftp site by
typing a web address in the address space, the browser
works. If I launch another browser session, it wont
work. If I launch the FTP site from any shortcut, it
wont work. The only way that I can get the browser to
work is to use the "ftp://xxx.xxx.xxx.xxx" from the
address toolbar, then use the browser that opens. If I
create a shortcut to that same address, it doesnt work.
This is definately not an IP issue

I suspect that this is a registry issue, perhaps in the
way that the browser deals with http requests, but I am
not sure where to go from here.
 
M

Mike Burgess

Tom,
Go to: http://www.tomcoyote.org/hjt/
Download "Hijack This!" [freeware] or download direct (below):
http://www.merijn.org/files/hijackthis.zip

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log")

Next, go to the below location:
http://www.spywareinfo.com/forums/

Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic", copy and paste hijackthis.log into your new message.
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 01-01-04]
Please post replies to this Newsgroup, email address is invalid
--

Tom Mahan said:
Starting yesterday, my IE browser stopped working. When I launch the
browser, I get a DNS error. All other internet apps work (AIM, etc)
Heres the interesting part. I enabled the address toolbar and tried to
connect to my company's FTP site with the browser..it worked. Then leaving
the ftp site by typing a web address in the address space, the browser
works. If I launch another browser session, it wont work. If I launch the
FTP site from any shortcut, it wont work. The only way that I can get the
browser to work is to use the "ftp://xxx.xxx.xxx.xxx" from the address
toolbar, then use the browser that opens. If I create a shortcut to that
same address, it doesnt work.
This is definately not an IP issue

I suspect that this is a registry issue, perhaps in the way that the
browser deals with http requests, but I am not sure where to go from here.
 

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