usmike2000 said:
OK, so I would like to reinstall windows vista, but I don't have a cd/DVD for
it becasue vista was on the computer when I bought it. I have a product-key,
but no cd. So my question is, is it possible to reinstall windows vista or
am I tough out of luck?
It's been this way for several years, now. Microsoft requires its
licensed OEM computer manufacturers to provide a means of returning the
computer to its original, ex-factory state. The particular method of
recovery, however, is left entirely to the discretion of each individual
computer manufacturer.
Legally, the OEM has met it's contractual obligation to Microsoft
by providing a means of returning the PC to its ex-factory state,
whether it's a Recovery CD or a Recovery Partition. They are not
legally obliged to provide a true installation CD as part of the sale.
Reputable, customer-service aware OEMs, like Dell and Gateway, do
provide a full OEM installation CD, that does permit custom
installations and repairs. However, many uncaring or lower-end OEMs,
such as eMachines, Compaq, HP, and Sony, in an effort to save pennies
and reduce their support costs by having to hire support people that
need only say "Boot from the Recovery CD to return your PC to its
original condition," provide only a CD bearing a disk image of the hard
drive as it left the factory.
Essentially, it boils down to "You get what you pay for."
The computer's manufacturer will have provided you some means of
returning the computer to it's original, ex-factory state. Read the
documentation that came with the computer, or check the manufacturer's
support web site, and follow the instructions/procedures provided.
--
Bruce Chambers
Help us help you:
They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin
Many people would rather die than think; in fact, most do. ~Bertrand Russell
The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
